From Manfrotto Distribution:
Manfrotto Distribution to Move U.S. Service Center to CRIS in Chandler, AZ
Manfrotto Distribution is pleased to announce that it will partner with C.R.I.S. (Camera Repair Instrument Service) a leading provider of camera repair and imaging device maintenance, to provide factory repair service for all Manfrotto Distribution products. Located in Chandler, AZ, CRIS will act as the exclusive authorized factory service facility for dealers and consumers in the United States.
Manfrotto Distribution brands that will be serviced at CRIS include Manfrotto, Gitzo, Elinchrom, Rotatrim, National Geographic, Kata, Metz, Lastolite, Gossen, and Avenger. CRIS’s long-standing quality assurance process will ensure that repairs for all of Manfrotto Distribution’s brands and products are inspected and approved before leaving their facility. CRIS promises a full satisfaction guarantee on repair parts and labor for 90 days, and provides online tracking throughout the repair process. Its streamlined repair and inventory process ensures for ultimate efficiency, and factory authorized quality means only original factory parts are used.
Manfrotto Distribution will close their repair department in Ramsey, NJ on July 20, 2012 and reopen at CRIS on August 6, 2012.
If you submitted your repair to Manfrotto Distribution in NJ before July 20, 2012, please contact them for repair status at email@example.com or call (201) 818-9500.
CRIS is open from 8:30am to 5:00pm (MST) Monday through Friday.
All packages should be shipped to:
Manfrotto Service @ C.R.I.S.
250 North 54th St
Chandler, AZ 85226
If you have questions about your repair or potential service, please e-mail firstname.lastname@example.org or call us at (480) 940-1103.
Please note that parts for all products should still be ordered through Manfrotto Distribution in NJ. To place an order, e-mail email@example.com or call (201) 818-9500.