Sigma Issues 60-600mm & 70-200mm Sports Lens Product Advisory

From Sigma:
 
Thank you for purchasing and using our products.
 
With the SIGMA 60-600mm F4.5-6.3 DG OS HSM | Sports and the SIGMA 70-200mm F2.8 DG OS HSM | Sports, we have found a phenomenon whereby when pressing the shutter button on the camera body, it may occasionally stop operating and not respond to the reoperation. In this circumstance, we would like to provide a lens firmware update free of charge to the customers using the applicable products with the serial numbers mentioned below.
 
We apologize for the inconvenience this may cause.
 
Phenomenon
 
  • When pressing the shutter button on the camera body, it may occasionally stop operating and not respond to the reoperation.
Applicable products and Serial No.
 
  • SIGMA 60-600mm F4.5-6.3 DG OS HSM | Sports for SIGMA, CANON EF, NIKON F mount
    • Serial No.53824160 or earlier
  • SIGMA 70-200mm F2.8 DG OS HSM | Sports for SIGMA, CANON EF, NIKON F mount
    • Serial No.53846990 or earlier
Corresponding method
 
For customers using the applicable products with the mentioned serial numbers, we are going to provide a lens firmware update free of charge.
 
* The SIGMA USB DOCK cannot be used for this firmware update as it requires an adjustment to optimize each lens individually.
 
How to identify already supported products
 
Among the applicable products with the mentioned serial numbers, those that had their firmware updated have a black sticker on the lower right corner of the product gift box, as shown in the image below.
 
Sigma 60 600 and 70 200 Sports Lens Product Advisory Image

For further information, please contact your nearest authorized SIGMA subsidiary / distributor.
Posted: 6/10/2019 5:48:15 AM CT   Posted By: Sean
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