Sigma Product Advisories RSS Feed for Sigma Product Advisories

 Monday, June 10, 2019
From Sigma:
 
Thank you for purchasing and using our products.
 
With the SIGMA 60-600mm F4.5-6.3 DG OS HSM | Sports and the SIGMA 70-200mm F2.8 DG OS HSM | Sports, we have found a phenomenon whereby when pressing the shutter button on the camera body, it may occasionally stop operating and not respond to the reoperation. In this circumstance, we would like to provide a lens firmware update free of charge to the customers using the applicable products with the serial numbers mentioned below.
 
We apologize for the inconvenience this may cause.
 
Phenomenon
 
  • When pressing the shutter button on the camera body, it may occasionally stop operating and not respond to the reoperation.
Applicable products and Serial No.
 
  • SIGMA 60-600mm F4.5-6.3 DG OS HSM | Sports for SIGMA, CANON EF, NIKON F mount
    • Serial No.53824160 or earlier
  • SIGMA 70-200mm F2.8 DG OS HSM | Sports for SIGMA, CANON EF, NIKON F mount
    • Serial No.53846990 or earlier
Corresponding method
 
For customers using the applicable products with the mentioned serial numbers, we are going to provide a lens firmware update free of charge.
 
* The SIGMA USB DOCK cannot be used for this firmware update as it requires an adjustment to optimize each lens individually.
 
How to identify already supported products
 
Among the applicable products with the mentioned serial numbers, those that had their firmware updated have a black sticker on the lower right corner of the product gift box, as shown in the image below.
 
Sigma 60 600 and 70 200 Sports Lens Product Advisory Image

For further information, please contact your nearest authorized SIGMA subsidiary / distributor.
Post Date: 6/10/2019 5:48:15 AM CT   Posted By: Sean
 Thursday, April 25, 2019
From Sigma:
 
Thank you for purchasing and using our products.
 
We would like to share results of our investigations regarding the operating conditions of the Sony “a6400 (ILCE-6400),” released by Sony Corporation on February 22nd, 2019, and SIGMA’s interchangeable lenses for Sony E-mount.
 
With the SIGMA’s interchangeable lenses for Sony E-mount, both the AF and the AE work inter-connectedly, and they are compatible with the in-camera Lens Aberration Correction function:“Lens Correction” (“Peripheral illumination correction”, “Chromatic aberration of magnification correction”, “Distortion correction”). *SIGMA 19mm F2.8 DN | Art, SIGMA 19mm F2.8 EX DN, SIGMA 30mm F2.8 DN | Art, SIGMA 30mm F2.8 EX DN, and SIGMA 60mm F2.8 DN | Art are not compatible with the Fast Hybrid AF.
 
In addition, we found some phenomena particular to some products listed below. Regarding these phenomena, we are going to release a firmware update for improvement. The availability of the firmware will be announced on a later date.
 
Furthermore, the operating conditions of SIGMA’s SIGMA GLOVAL VISION (SGV) lenses via the MOUNT CONVERTER MC-11 are currently under investigation. After completing it, we are going to make an announcement.
 
Applicable products
 
  • SIGMA 14mm F1.8 DG HSM | Art ??for Sony E-mount
  • SIGMA 20mm F1.4 DG HSM | Art ??for Sony E-mount
  • SIGMA 24mm F1.4 DG HSM | Art ??for Sony E-mount
  • SIGMA 35mm F1.4 DG HSM | Art ??for Sony E-mount
  • SIGMA 50mm F1.4 DG HSM | Art ??for Sony E-mount
  • SIGMA 85mm F1.4 DG HSM | Art ??for Sony E-mount
  • SIGMA 105mm F1.4 DG HSM | Art ??for Sony E-mount
  • SIGMA 135mm F1.8 DG HSM | Art ??for Sony E-mount
Confirmed phenomenon
 
The stop position may vary when the shutter button is repeatedly half-pressed on the AF toward the same subject.
 
Applicable product
 
  • SIGMA 40mm F1.4 DG HSM | Art ??for Sony E-mount
Confirmed phenomenon
 
With a6400 and cameras incorporating DMF mode, it automatically displays a magnified view as it gets in focus, when using the AF while the MF assist function is turned on.
Posted to: Sony News
Post Date: 4/25/2019 7:11:54 AM CT   Posted By: Sean
 Wednesday, January 16, 2019
From Sigma:
 
Thank you for purchasing and using our products.
 
We would like to share the results of our further investigations regarding the operating conditions of the Canon "EOS R" and SIGMA’s interchangeable lenses for Canon mount.
 
When SIGMA’s interchangeable lenses in the current product lineup, listed below, are used in combination with the Canon "EOS R" and their "Mount Adapter EF-EOS R" or "Control Ring Mount Adapter EF-EOS R", both AF and AE operate without any issues. Furthermore, lenses which incorporate Optical Stabilizer (OS) will work with the OS function properly in effect.
 
In addition, when the Digital Lens Optimizer is switched [OFF], but "Peripheral illumination correction", "Chromatic aberration correction" and "Distortion correction", located within the in-camera Lens Aberration Correction function is switched [ON], the appropriate corrections can be achieved in accordance with the optical characteristics of each lens. This is applicable to DG and DC lenses from Contemporary, Art and Sports line listed below which were released after March, 2018, or those of which firmware has been updated to Ver.2.0 or later. For other lenses, the Digital Lens Optimizer as well as the in-camera Lens Aberration Correction function cannot be used. Therefore, please set all to [OFF] before shooting.
 
Applicable products
 
DG Lens
 
  • SIGMA 12-24mm F4 DG HSM | Art
  • SIGMA 14-24mm F2.8 DG HSM | Art
  • SIGMA 24-35mm F2 DG HSM | Art
  • SIGMA 24-70mm F2.8 DG OS HSM | Art
  • SIGMA 24-105mm F4 DG OS HSM | Art
  • SIGMA 60-600mm F4.5-6.3 DG OS HSM | Sports
  • SIGMA 70-200mm F2.8 DG OS HSM | Sports
  • SIGMA 100-400mm F5-6.3 DG OS HSM | Contemporary
  • SIGMA 120-300mm F2.8 DG OS HSM | Sports
  • SIGMA 150-600mm F5-6.3 DG OS HSM | Contemporary
  • SIGMA 150-600mm F5-6.3 DG OS HSM | Sports
  • SIGMA APO 200-500mm F2.8/400-1000mm5.6 EX DG
  • SIGMA APO 300-800mm F5.6 EX DG HSM
  • SIGMA 8mm F3.5 EX DG CIRCULAR FISHEYE
  • SIGMA 14mm F1.8 DG HSM | Art
  • SIGMA 15mm F2.8 EX DG DIAGONAL FISHEYE
  • SIGMA 20mm F1.4 DG HSM | Art
  • SIGMA 24mm F1.4 DG HSM | Art
  • SIGMA 28mm F1.4 DG HSM | Art
  • SIGMA 35mm F1.4 DG HSM | Art
  • SIGMA 40mm F1.4 DG HSM | Art
  • SIGMA 50mm F1.4 DG HSM | Art
  • SIGMA 85mm F1.4 DG HSM | Art
  • SIGMA 105mm F1.4 DG HSM | Art
  • SIGMA 135mm F1.8 DG HSM | Art
  • SIGMA 500mm F4 DG OS HSM | Sports
  • SIGMA 70mm F2.8 DG MACRO | Art
  • SIGMA MACRO 105mm F2.8 EX DG OS HSM *
  • SIGMA APO MACRO 150mm F2.8 EX DG OS HSM *
  • SIGMA APO MACRO 180mm F2.8 EX DG OS HSM *
DC Lens
 
  • SIGMA 8-16mm F4.5-5.6 DC HSM *
  • SIGMA 10-20mm F3.5 EX DC HSM *
  • SIGMA 17-50mm F2.8 EX DC OS HSM *
  • SIGMA 17-70mm F2.8-4 DC MACRO OS HSM | Contemporary *
  • SIGMA 18-35mm F1.8 DC HSM | Art *
  • SIGMA 18-200mm F3.5-6.3 DC MACRO OS HSM | Contemporary *
  • SIGMA 18-250mm F3.5-6.3 DC MACRO OS HSM *
  • SIGMA 18-300mm F3.5-6.3 DC MACRO OS HSM | Contemporary *
  • SIGMA 50-100mm F1.8 DC HSM | Art *
  • SIGMA 4.5mm F2.8 EX DC CIRCULAR FISHEYE HSM *
  • SIGMA 10mm F2.8 EX DC FISHEYE HSM *
  • SIGMA 30mm F1.4 DC HSM | Art *
* Camera’s "Scene Intelligent Auto mode" cannot be used.
 
Precautions for when DC lenses are used When SIGMA’s DC lenses where the image circle is designed to match APS-C sized sensors are used, "1.6x (Crop)" will not be set automatically. Please select "1.6x (Crop)" manually. There are future plans for a firmware update to be announced at a later date that will make the DC lenses from Contemporary and Art line compatible with the "1.6x (Crop)", to be set automatically, as well as Camera’s "Scene Intelligent Auto mode".
 
Phenomena particular to 3 lenses were confirmed
 
After careful investigation, we confirmed some phenomena particular to 3 products listed below. Regarding firmware updates for these lenses, we are going to announce them at a later date.
 
SIGMA 24-70mm F2.8 DG OS HSM | Art
 
  • It may require the battery to be taken out once, if restarting the camera does not work when the lens is taken off the camera while the lens’s OS function is in operation.
  • It may stop the focus driving from infinity to closer focus distance while shooting video with AF.
SIGMA 60-600mm F4.5-6.3 DG OS HSM | Sports
 
  • It may require the battery to be taken out once, if restarting the camera does not work when the lens is taken off the camera while the lens’s OS function is in operation.
SIGMA 100-400mm F5-6.3 DG OS HSM | Contemporary
 
  • It may require the battery to be taken out once, if restarting the camera does not work when the lens is taken off the camera while the lens’s OS function is in operation.
  • It may stop the focus driving from infinity to closer focus distance while shooting video with AF.
Other precautions
 
  • AF can be used within the area of approximately 80% of the height and width of the sensor surface.
  • For interchangeable lenses which are not from Contemporary, Art or Sports line, please focus using MF, since it may be difficult to achieve sufficient focusing speed and accuracy.
  • Tele Converters cannot be used together.
  • Having the focus mode switch set to MF does not let the lens stored automatically when the camera is turned off.
  • Discontinued products have different operating conditions depending on each product and their shipping period. For details, please contact your nearest authorized SIGMA subsidiary / distributor.
For further information, please contact your nearest authorized SIGMA subsidiary / distributor.
https://www.sigma-global.com/en/about/world-network/
 
We appreciate your continued support for our company and products.
Posted to: Canon News
Post Date: 1/16/2019 5:50:05 AM CT   Posted By: Sean
 Friday, October 26, 2018
From Sigma:
 
[Updated Information] Operating conditions of the Nikon “Z7” and SIGMA’s interchangeable lenses for Nikon mount
 
Thank you for purchasing and using our products.
 
We would like to share results of our further investigations regarding the operating conditions of the Nikon “Z7” and SIGMA’s interchangeable lenses for Nikon mount.
 
When SIGMA’s interchangeable lenses in the current product lineup, listed below, are used in combination with the Nikon “Z7” and their “Mount Adapter FTZ”, both AF and AE operate without any issues.
 
Furthermore, lenses which incorporate Optical Stabilizer (OS) will work to maximum effect when both the lens’s OS and the in-camera stabilization are switched on simultaneously.
 
Applicable Products
 
  • DG Lens
    • 12-24mm F4 DG HSM | Art
    • 14-24mm F2.8 DG HSM | Art
    • 24-70mm F2.8 DG OS HSM | Art
    • 24-105mm F4 DG OS HSM | Art
    • 60-600mm F4.5-6.3 DG OS HSM | Sports
    • APO 70-200mm F2.8 EX DG OS HSM
    • APO 70-300mm F4-5.6 DG MACRO
    • 70-300mm F4-5.6 DG MACRO
    • 100-400mm F5-6.3 DG OS HSM | Contemporary
    • 120-300mm F2.8 DG OS HSM | Sports
    • 150-600mm F5-6.3 DG OS HSM | Contemporary
    • 150-600mm F5-6.3 DG OS HSM | Sports
    • APO 200-500mm F2.8 / 400-1000mm F5.6 EX DG
    • APO 300-800mm F5.6 EX DG HSM
    • 14mm F1.8 DG HSM | Art
    • 20mm F1.4 DG HSM | Art
    • 24mm F1.4 DG HSM | Art
    • 35mm F1.4 DG HSM | Art
    • 105mm F1.4 DG HSM | Art
    • 135mm F1.8 DG HSM | Art
    • 500mm F4 DG OS HSM | Sports
    • MACRO 105mm F2.8 EX DG OS HSM
    • APO MACRO 150mm F2.8 EX DG OS HSM
    • APO MACRO 180mm F2.8 EX DG OS HSM
  • DC Lens
    • 8-16mm F4.5-5.6 DC HSM
    • 10-20mm F3.5 EX DC HSM
    • 17-50mm F2.8 EX DC OS HSM
    • 17-70mm F2.8-4 DC MACRO OS HSM | Contemporary
    • 18-35mm F1.8 DC HSM | Art
    • 18-200mm F3.5-6.3 DC MACRO OS HSM | Contemporary
    • 18-250mm F3.5-6.3 DC MACRO OS HSM
    • 18-300mm F3.5-6.3 DC MACRO OS HSM | Contemporary
    • 50-100mm F1.8 DC HSM | Art
    • 4.5mm F2.8 EX DC CIRCULAR FISHEYE HSM
    • 10mm F2.8 EX DC FISHEYE HSM
    • 30mm F1.4 DC HSM | Art
Phenomena particular to 4 lenses were confirmed after our announcement of September 28th
 
After careful investigation, we confirmed some phenomena particular to 4 products listed below. Regarding a firmware update for the SIGMA 24-35mm F2 DG HSM | Art, 50mm F1.4 DG HSM | Art and 85mm F1.4 DG HSM | Art, we are going to announce them at a later date.
 
24-35mm F2 DG HSM | Art
 
[Phenomenon]- It may occasionally stop recording while shooting video. It is planned to be resolved by a firmware update.
 
50mm F1.4 DG HSM | Art
 
[Phenomenon] - When starting to shoot with the subject completely out of focus, the response to the AF operation is intermittent. It is necessary to release several times or to turn the focus ring once to release. It is planned to be resolved by a firmware update.
 
85mm F1.4 DG HSM | Art
 
[Phenomenon] - It may occasionally show overexposure when narrowing down the aperture from F5.6 while shooting. It is planned to be resolved by a firmware update.
 
APO 800mm F5.6 EX DG HSM
 
[Phenomenon] - Please focus using MF, since it is difficult to achieve sufficient focusing accuracy. There is no plan for a firmware update.
 
When the lenses listed below are used, due to product specifications, the in-camera stabilization cannot be turned off. In addition, the Auto Power Off function cannot be used. Please manually turn the power [OFF] after shooting.
 
Applicable products
 
  • Current lineup
    • 17-50mm F2.8 EX DC OS HSM
    • 17-70mm 2.8-4 DC MACRO OS HSM | Contemporary
    • 18-200mm F3.5-6.3 DC MACRO OS HSM | Contemporary
    • 18-250mm F3.5-6.3 DC MACRO OS HSM
    • 24-105mm F4 DG OS HSM | Art
  • Discontinued models
    • 17-70mm 2.8-4 DC MACRO OS HSM
    • 18-50mm F2.8-4.5 DC OS HSM
    • 18-250mm F3.5-6.3 DC OS HSM
    • 18-200mm F3.5-6.3 DC OS HSM
    • 50-200mm F4-5.6 DC OS HSM
    • 70-300mm F4-5.6 DG OS
Other precautions
 
  • Please use manual focus while shooting with lenses which do not incorporate an AF driving motor.
  • Tele Converters cannot be used together.
  • Depending on shooting conditions, sufficient focusing speed and accuracy may not be achieved. As required, please use manual focus while shooting.
  • Despite being listed above, some lenses shipped out from SIGMA before November, 2013 may require a firmware update. (Please refer to “Various lenses shipped from SIGMA before November, 2013” below.)
  • Discontinued products have different operating conditions depending on each product and their shipping period. For details, please contact your nearest authorized SIGMA subsidiary / distributor.
Various lenses shipped from SIGMA before November, 2013
 
We have previously confirmed that some phenomena such as AF not working correctly with some lenses released or shipped from SIGMA before November, 2013, when they are used on Nikon’s digital SLR cameras incorporating the latest firmware. Under this circumstance, we will update the lens firmware free of charge. If the products do not operate on a Z7, even when they are listed above, the lens firmware update may improve the situation.
 
For customers who have these applicable products, please contact your nearest authorized SIGMA subsidiary / distributor for further details.
 
*1 For products of which firmware was updated after November, 2013, a firmware update is not necessary.
*2 It is not possible to update the firmware of products for which our support period has finished.
*3 For products with an engraved edition number of A012, C013 or S013, the lens firmware can be updated using the optional SIGMA USB DOCK.
Posted to: Nikon News
Post Date: 10/26/2018 9:08:21 AM CT   Posted By: Sean
From Sigma:
 
Thank you for purchasing and using our products.
 
We would like to announce that, as of this moment SIGMA’s interchangeable lenses for Canon mount in the current lineup do not have any issues with general operation when they are used on the “EOS R”, released by Canon Inc., via their “Mount Adapter EF-EOS R”.
 
In addition, please note the information below when using our lenses.
 
1. With SIGMA’s interchangeable lenses, the Digital Lens Optimizer located within the in-camera Lens Aberration Correction function cannot be used. Therefore, please set the Digital Lens Optimizer to [OFF] before shooting.
 
When the Digital Lens Optimizer is switched [OFF], but “Peripheral illumination correction”, “Chromatic aberration correction” and “Distortion correction”, located within the in-camera Lens Aberration Correction function is switched [ON], the appropriate corrections can be achieved in accordance with the optical characteristics of each lens. This is applicable to lenses listed below which were released after March, 2018, or those of which firmware has been updated to Ver.2.0 or later.
 
Contemporary line
 
  • SIGMA 17-70mm F2.8-4 DC MACRO OS HSM | Contemporary *
  • SIGMA 18-200mm F3.5-6.3 DC MACRO OS HSM | Contemporary *
  • SIGMA 18-300mm F3.5-6.3 DC MACRO OS HSM | Contemporary *
  • SIGMA 100-400mm F5-6.3 DG OS HSM | Contemporary
  • SIGMA 150-600mm F5-6.3 DG OS HSM | Contemporary
Art Line
 
  • SIGMA 18-35mm F1.8 DC HSM | Art
  • SIGMA 50-100mm F1.8 DC HSM | Art
  • SIGMA 12-24mm F4 DG HSM | Art
  • SIGMA 14-24mm F2.8 DG HSM | Art
  • SIGMA 24-35mm F2 DG HSM | Art *
  • SIGMA 24-70mm F2.8 DG OS HSM | Art
  • SIGMA 24-105mm F4 DG OS HSM | Art
  • SIGMA 14mm F1.8 DG HSM | Art
  • SIGMA 20mm F1.4 DG HSM | Art
  • SIGMA 24mm F1.4 DG HSM | Art
  • SIGMA 30mm F1.4 DC HSM | Art *
  • SIGMA 35mm F1.4 DG HSM | Art
  • SIGMA 50mm F1.4 DG HSM | Art
  • SIGMA 70mm F2.8 DG MACRO | Art
  • SIGMA 85mm F1.4 DG HSM | Art
  • SIGMA 105mm F1.4 DG HSM | Art
  • SIGMA 135mm F1.8 DG HSM | Art
Sports Line
 
  • SIGMA 60-600mm F4.5-6.3 DG OS HSM | Sports
  • SIGMA 120-300mm F2.8 DG OS HSM | Sports *
  • SIGMA 150-600mm F5-6.3 DG OS HSM | Sports
  • SIGMA 500mm F4 DG OS HSM | Sports *
* These lenses will be compatible with the in-camera Lens Aberration Correction function by a firmware update to Ver.2.0 which will be announced in the future.
 
When lenses other than those listed above are used, “Peripheral illumination correction”, “Chromatic aberration correction” and “Distortion correction”, located within the in-camera Lens Aberration Correction function, may cause images to appear abnormal. Therefore please set these correction functions to [OFF] before shooting.
 
2. When SIGMA’s DC lenses are used, “1.6x (Crop)” will not be set automatically. Please select “1.6x (Crop)” manually.
 
We will continue verification and provide updates on the operating condition at a later date.
Posted to: Canon News
Post Date: 10/26/2018 6:44:59 AM CT   Posted By: Sean
   
Archives
2019   Jan   Feb   Mar   Apr   May   Jun   Jul   Aug
2018   Jan   Feb   Mar   Apr   May   Jun   Jul   Aug   Sep   Oct   Nov   Dec
2017   Jan   Feb   Mar   Apr   May   Jun   Jul   Aug   Sep   Oct   Nov   Dec
2016   Jan   Feb   Mar   Apr   May   Jun   Jul   Aug   Sep   Oct   Nov   Dec
2015   Jan   Feb   Mar   Apr   May   Jun   Jul   Aug   Sep   Oct   Nov   Dec
2014   Jan   Feb   Mar   Apr   May   Jun   Jul   Aug   Sep   Oct   Nov   Dec
2013   Jan   Feb   Mar   Apr   May   Jun   Jul   Aug   Sep   Oct   Nov   Dec
2012   Jan   Feb   Mar   Apr   May   Jun   Jul   Aug   Sep   Oct   Nov   Dec
2011   Jan   Feb   Mar   Apr   May   Jun   Jul   Aug   Sep   Oct   Nov   Dec
2010   Jan   Feb   Mar   Apr   May   Jun   Jul   Aug   Sep   Oct   Nov   Dec
2009   Jan   Feb   Mar   Apr   May   Jun   Jul   Aug   Sep   Oct   Nov   Dec
2008   Jan   Feb   Mar   Apr   May   Jun   Jul   Aug   Sep   Oct   Nov   Dec
2007   Jan   Feb   Mar   Apr   May   Jun   Jul   Aug   Sep   Oct   Nov   Dec
2006   Jan   Feb   Mar   Apr   May   Jun   Jul   Aug   Sep   Oct   Nov   Dec
2005   Jan   Feb   Mar   Apr   May   Jun   Jul   Aug   Sep   Oct   Nov   Dec
Help  |  © 2019 The Digital Picture, LLC  |  Bryan CarnathanPowered By Christ!