Canon USA has just published a YouTube video entitled, "Committed to World Class Service & Support." Yes, it's a self-serving marketing video – but from our experience, Canon's Customer Service is very good.
In the times I've had to call in, I've always gotten a friendly, knowledgeable and caring person on the other end of the line. As stated in the video (and from our own personal experience), Canon tends to stand behind their products. [Sean]
From Canon USA's YouTube Channel:
Take a behind the scenes journey with the Service & Support team at Canon. Visit our 100% US-based call center staffed with all Canon employees and get to know our factory trained service technicians. Learn why the satisfaction of our customers is our first priority.
I am pleased to announce that Louis G from warm Miami, Florida will be receiving the $100 Visa debit card in our giveaway.
Thanks to everyone who participated in this short survey!
Tamron has announced a new mail-in rebate program for select zoom lenses. The rebate went live January 1 and runs through March 31. Unfortunately, this rebate program only covers three lenses; the previous rebate program had many more.
Tamron Lenses Eligible for Rebates
Model | Rebate Amount |
Tamron 18-200mm f/3.5-6.3 XR Di II Lens ![]() | $20.00 |
Tamron 18-270mm f/3.5-6.3 Di II VC PZD Lens ![]() | $50.00 |
Tamron 70-300mm f/4-5.6 Di VC USD Lens ![]() | $100.00 |
Happy New Year, everyone! We hope 2014 will be filled with more new camera and lens releases than we can dream of.
I also have an announcement to make. There is a lot of business involved with photography and the same is also true for website development and maintenance. As I've said before: One of my jobs here is to make sure that we have the funding necessary to continue producing this site for you.
With that in mind, I would like to announce that B&H Photo will be the site's premier retailer going into 2014. I have no hesitation in recommending B&H – I have complete confidence that they will take great care of you and that you will pay the lowest prices. We are grateful for your support of the site through your purchases at B&H Photo!
Again, Happy New Year!
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