Model | Price | Note |
C700 | $3,700 | The cost of the conversion from EF to PL lens mount is included in the $3,700 price |
C700 PL | $2,500 |
Service Options for EOS C300 Mark II & EOS C700 PL | |
Mount Replacement Service **Includes Mount kit, Shim Kit, and laborEF Mount with Cinema Lock | $2,170 |
Product | Location of serial number | Potentially Affected units |
PowerShot ELPH 135 | ![]() | Products whose sixth digit from the left is “0” may be affected. |
PowerShot ELPH 150 IS | ![]() | Products whose sixth digit from the left is “0” may be affected. |
PowerShot ELPH 340 HS | ![]() | Products whose sixth digit from the left is “0” may be affected. |
PowerShot SX280 HS | ![]() | Products whose sixth digit from the left is “0” to “4” may be affected. |
PowerShot S120 | ![]() | Products whose sixth digit from the left is “0” or “1” may be affected. |
PowerShot ELPH 140 IS | ![]() | Products whose sixth digit from the left is “0” may be affected. |
Product | Example Image | Marking Position |
PowerShot ELPH 135 | ![]() | Marking is on the inside of battery cover. |
PowerShot ELPH 150 IS | ![]() | Marking is on the inside of battery cover. |
PowerShot ELPH 340 HS | ![]() | Marking is on the inside of battery cover. |
PowerShot SX280 HS | ![]() | Marking is on the inside of battery cover. |
PowerShot S120 | ![]() | Marking is on the inside of battery cover. |
PowerShot ELPH 140 IS | ![]() | Marking is on the inside of battery cover. |
Items | WFT-E7A |
Firmware Version installed | 1.1.0 or later |
Interface Cable | IFC-150AB II or IFC-40AB II |
Model Name | Current Firmware version |
MG7120 | Ver. 4.030 or later |
MG6420 | Ver. 3.080 or later |
MG5520 and MG5522 | Ver. 3.080 or later |
MG3520 and MG3522 | Ver. 1.090 or later |
MX532 | Ver. 3.060 or later |
MX472 and MX479 | Ver. 3.060 or later |
iX6820 | Ver. 1.050 or later |
iP8720 | Ver. 1.050 or later |
Lens name | Serial numbers of affected products (x presents any optional numbers) |
EF300mm f/2.8L IS II USM | 790xxxxxxx through 913xxxxxxx |
EF400mm f/2.8L IS II USM | 790xxxxxxx through 913xxxxxxx |
EF500mm f/4L IS II USM | 880xxxxxxx through 910xxxxxxx |
EF600mm f/4L IS II USM | 880xxxxxxx through 910xxxxxxx |
Support
If your camera exhibits the phenomenon described in this announcement, your camera and NB-4L battery will be inspected and repaired free of charge. If you own an affected camera, or if you have a question about whether your camera is affected, please contact our Customer Support Center.
Contact Information for Inquiries
Canon Customer Support Center
Phone: 1-855-226-3277
TDD: 1-866-251-3752
Email: carecenter@cits.canon.com
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