• Home >
  • News
  •  > Canon Issues C100 and C300 Firmware Update Warning

Canon Issues C100 and C300 Firmware Update Warning

Canon Logo
From Canon:
 
To Users of the Canon EOS C300 and C300PL Cinema EOS Cameras.
Thank you for using Canon products.
 
Details
We have suspended download services for Firmware Version 1.1.0.1.00 that was posted Tuesday November 12, 2013 at 8PM EST, because it has been determined that discrepancies in color balance can occur with footage captured by the EOS C300 and EOS C300PL running Firmware Version 1.1.0.1.00.
 
We are currently preparing new firmware with a fix for this issue and will release it as soon as it is available.
 
We are very sorry for the inconvenience, but we ask for your patience during this time.
 
Support
We are preparing new firmware with a fix for this issue. If you have updated your EOS C300 or EOS C300PL firmware to version 1.1.0.1.00, Canon will restore the camera’s firmware version to 1.0.9.1.00 for any EOS C300 or EOS C300PL camera running firmware version 1.1.0.1.00. Please contact the Canon Customer Support Center in your region for further details. Contact information is provided below.
 
Canon will restore the camera’s firmware version to 1.0.9.1.00 for any EOS C300 or EOS C300PL camera running firmware version 1.1.0.1.00. Please contact the Canon Customer Support Center in your region.
 
This information is for residents of the United States and Puerto Rico only. If you do not reside in the USA or Puerto Rico, please contact the Canon Customer Support Center in your region.
 
If you have not already done so, please register your Canon EOS C300 or your EOS C300PL Cinema EOS camera. By registering, we will be able to notify you via email about future service upgrades.
 
Thank you,
Customer Support Operations
Canon U.S.A., Inc
 
Contact Information for Inquiries
Canon Customer Support Center
Phone: 1-855-CINE-EOS (toll free), 1-855-246-3367
TDD: 1-866-251-3752
Email: CinemaEOS@cits.canon.com
Posted: 11/15/2013 6:46:48 AM CT   Posted By: Sean
Posted to: Canon News
comments powered by Disqus

Please support this site and my family by using the links provided throughout the site to make your purchases
Using this link to make your B&H purchase supports this site and my family
Using this link to make your purchase supports this site and my family
Using this link to make your purchase supports this site and my family
Using this link to place your Beach Camera order supports this site.
Using this link to place your Think Tank Photo order supports this site. Should your order total more than $50.00, Think Tank Photo will send you a free gift with your order if this link is used
Using this link to place your MindShift Gear order supports this site.
Canon Refurbished:
(Like new gear at nicely reduced prices)
B&H Photo
Adorama
Canon Store: DSLRs | Lenses | Flashes
 
Fund New Gear by Selling the Used:
Sell Used Gear at B&H Photo (learn more)
Sell Used Gear at Amazon.com
Support this site by ordering a Lensbaby!

Help | Contact Us | Support Us | Terms of Use | © 2003-2014 The Digital Picture, LLC | Bryan CarnathanPowered By Christ!