Canon Japan Introduces Flat Rate Repairs for Consumer ILCs & Lenses

Canon Japan has instituted a flat rate repair service fee for consumer grade DSLRs (Rebel-series), EOS M cameras and EF-S / EF-M lenses.

We can't help but wonder if some of the other regional Canon branches will offer a similar repair program in the near future.

From Canon Japan (Google Translated):

Thank you very much for your patronage of Canon products.

From September 20, 2017 (Wednesday), we will introduce a uniform repair fee for some products of single lens reflex camera, mirrorless camera and interchangeable lens.

Equal repair fee includes technical fee for repair and part cost (excluding expendable items / accessories) necessary for repairing the defective part, and repair is carried out at a fixed fee provided for each model regardless of the content of the failure I will.

Products

  • Digital single lens reflex camera entry model EOS Kiss series / EOS xxxxD series
  • Mirrorless camera EOS M series
  • Interchangeable lens for single lens reflex camera EF-S series
  • Interchangeable lens for mirrorless camera EF-M series

Application Start Date

  • From Wednesday 20th September 2017 (Wed)

* Only when we apply for repair directly to our company.
** For uniform repair fee, please refer to "Repair service agreement subject to carry-in repair".
*** In case of breakdown due to severe drop · shock · flood · sand damage, the uniform repair fee will not be applied and will be quoted separately at the estimated price.

Uniform Repair Price List

EOS Kiss / xxxxD / EOS M Camera23,760 yen
EF-S / EF-M Lens19,440 or 23,760 yen,
depending on model

Note: At the current exchange rate, 23,760 yen = 218.66 USD. [Sean]

Posted: 9/7/2017 8:05:29 AM ET   Posted By: Sean
Posted to: Canon News    
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