Canon Releases EOS C300 Mark II Firmware v.1.0.7.1.00 with VPG 130 CFast Freezing Fix

From Canon USA:

Thank you for using Canon products.

For EOS C300 Mark II/EOS C300 Mark II PL Digital Cinema Cameras equipped with firmware Version 1.0.6.1.00, we have confirmed a phenomenon in which, depending upon the usage conditions, the camera freezes when a VPG 130 CFast card is used simultaneously with a non VPG130 CFast card.

Firmware Version 1.0.7.1.00 (or later) resolves this phenomenon.

We sincerely apologize for the inconvenience caused to customers, and we ask for your ongoing patience.

Phenomenon

When a VPG130 CFast card is used simultaneously with a non VPG130 CFast card the camera may freeze. If the camera freezes, even if the live view image is displayed, all buttons and switches, including the POWER switch, will no longer respond, and the footage will not be recorded on the cards. (The time code and the recording indicator may continue to work.)

The camera can be released from the freeze condition by detaching it from the power supply (or removing the battery).

Affected Products

EOS C300 Mark II/EOS C300 Mark II PL Digital Cinema Cameras (with Firmware V1.0.6.1.00).

Support

Firmware Version 1.0.7.1.00 (or later) resolves this phenomenon.

Posted: 5/16/2017 7:16:19 AM ET   Posted By: Sean
Posted to: Canon News    Category: Canon Firmware Updates
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