What to do if your camera is subjected to a strong shock
If your camera has received a strong shock, remove the batteries immediately to prevent further problems. It is possible batteries may become hot, handle them with caution.
Free inspection / modification service
In order to ensure users' peace of mind, we will be offering a free inspection and modification service to prevent the possibility of this problem from occurring. Please contact Nikon customer support (Europe/USA) for further advice on how to return your product to a Nikon Service Center.
How to identify products that have already been inspected / modified
Products that have already been inspected and/or modified have a white identifying mark on the tripod socket on the bottom of the camera. The free inspection / modification service is not necessary or offered for products with the white mark.
Identifying mark for products already checked / modified is shown below.
We sincerely apologize for any inconvenience this matter may cause you.