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 Thursday, November 07, 2013
Canon DP-V3010 4K Monitor
From Canon USA:
 
Canon's 30-Inch 10-Bit IPS LCD Display Features a 16:10 Aspect Ratio, 4096 x 2560 Resolution Full RGB-Array Scanning, and a Backlit Panel to Deliver Precision Color and DCI Standards Compatibility
 
MELVILLE, N.Y., November 6, 2013 – As motion picture, television and commercial production continues to transition to ever-higher resolution digital video and CGI (computer graphic imaging) formats, color-grading and postproduction professionals increasingly rely on reference displays with exceptional detail, color and gradation accuracy. Developed in response to this trend is the new DP-V3010 4K Reference Display from Canon U.S.A., Inc., a leader in digital imaging solutions. The Canon DP-V3010 4K Reference Display measures 30 inches wide diagonally by 7.4 inches deep to help minimize space requirements and provides a 2000:1 DCI-compliant contrast ratio, uniform brightness, very wide viewing angles in all four directions, internal color calibration and additional advanced features. Designed for use in color-grading, digital intermediate (DI), CGI/animation/visual effects (VFX), and editing/finishing suites, as well as digital imaging technician (DIT) workstations on production stages and on-location "video villages," the Canon DP-V3010 4K Reference Display provides full-screen 4096 x 2560 resolution with extremely high levels of color accuracy and fidelity.
 
"We are proud to continue the Canon tradition of providing our customers with complete solution technologies, providing them the option to work within a Canon ecosystem from input through output, and maintain the quality and reliability of our brand," noted Yuichi Ishizuka, executive vice president and general manager, Imaging Technologies & Communications Group, Canon U.S.A. "These displays are the result of the enthusiastic response we received to the Canon Cinema EOS System of cameras and lenses, and we look forward to continuing to demonstrate our commitment to these markets with outstanding technology, quality and reliability to help creative professionals deliver and tell the stories as they envision them."
 
The DP-V3010 4K Reference Display features a 16:10 aspect ratio for the display of video signal information essential to VFX creation. With a tightly packed "pixel pitch" of 157.5æm, the Canon DP-V3010 4K Display provides high-accuracy tonal gradations between darkest and brightest areas, with 1024 shades in each color channel. The technology enabling such performance is a new and proprietary display engine developed by Canon that helps maximize color accuracy and brightness uniformity. The actual panel employed by the DP-V3010 4K Display is an IPS (in-plane switching) LCD with full array RGB LED scanning backlight technology that delivers excellent color accuracy, and crisp video imagery without the perception of motion blurring between frames. By featuring an IPS LCD panel with polarizing and filtering film layers to prevent changes in color and contrast, the DP-V3010 4K Reference Display enables image viewing within a wide viewing angle, top to bottom and left to right.
 
Industry Compatibility
The Canon DP-V3010 4K Reference Display is compatible with the five major color gamut standards - SMPTE-C, EBU, ITU-R BT.709, DCI, and AdobeRGB - as well as conforming to DCI standards for 4K display. These DCI standards include a 2000:1 contrast ratio, which the DP-V3010 4K Reference Display evidences in its faithful reproduction of detail in the shadows and accurate highlights. This high contrast accuracy is essential for critical assessment and mastering of high dynamic range cinematic imagery.
 
Also supported by the Canon DP-V3010 4K Reference Display is the ASC CDL (American Society of Cinematographers Color Decision List) format. The display controller provided with the DP-V3010 4K Display includes a dedicated CDL button. Color settings made at the shooting location can be stored on a USB flash drive and imported into the user's color-grading system, which can then relay color correction parameters directly to the DP-V3010 4K Display in the ASC CDL format using slope, offset, power, and saturation parameter adjustments to the overall RGB image and/or separately to the individual R, G, and B channels.
 
The importation of LUT (Look Up Table) data created by third-party color-grading systems is also supported by the DP-V3010 4K Reference Display. The Display allows both 1D and 3D LUTs to be easily imported by operating the menus of the unit itself. This enables accurate color matching between displays and the ability to import customized "looks" created in third-party applications. In this way, the unique colors and gradations intended by producers can be easily reproduced.
 
Ready to support the wide dynamic range of Canon Log gamma video data recorded by the popular Canon EOS C500 and EOS C300 Cinema cameras, the Canon DP-V3010 4K Reference Display also comes pre-installed with the Cinema EOS Canon Log viewing LUT allowing those cameras to be integrated with the DP-V3010 4K Display for linear conversion and display in real time. Furthermore, using 1D/3D-LUT data, the display will be able to provide support for ACESproxy output from Canon's EOS C500 digital cinema camera.
 
A wide variety of the full HD video production format resolutions, typically used for TV dramas, commercials and other TV content, can also easily be displayed by the new Canon DP-V3010 4K Reference Display. To accommodate HD formats, the DP-V3010 Display offers upscaling modes offering smooth and accurate rendering up to 4K resolution of DCI 4K (in up to 12 bit 4:4:4 color), 2K, 1080p, 1080i and 720p. Inputs include 3G-SDI, HD-SDI and DisplayPort connectors for compatibility within many different production, post and VFX workflow environments.
 
Calibration and Convenience
Each Canon DP-V3010 4K Reference Display undergoes high-precision calibration before shipment to help ensure high color uniformity between all units. Color accuracy is further improved by the Canon DP-V3010 4K Display's control system, which continuously monitors internal conditions of the display which might affect color, uniformity and performance accuracy, like heat or aging of internal components and make corrections to help ensure long-term image stability and exceptional color consistency.
 
External calibration of the Canon DP-V3010 4K Reference Display can be performed without the need for a dedicated PC application through the use of a third-party spectroradiometer. Use of such an external sensor allows users of the DP-V3010 Display to maintain factory calibration settings as well as help adjustment for specific display applications or account for variations in ambient lighting.
 
The DP-V3010 Display features an easy-to-navigate on-screen display that can be controlled using the included display controller. Built-in carrying handles allow the display to be easily transported and positioned on top of a desk or a counter, or attached to a VESA-compliant bracket for easy wall or rack mounting. The accompanying display controller is designed to be used as both a desktop control device or to be rack-mounted for easy integration into suites, control rooms or mobile vehicle applications, such as HD sports production trucks.
 
Markers, time code display and test patterns are provided within the Canon DP-V3010 4K Reference Display. A variety of markers (aspect, safety zone, grid, and center) and test patterns (pluge, grayscale [20%], white, five-step, ramp, color bars, and black) are also built into the DP-V3010 Display.
 
The Canon DP-V3010 4K Reference Display is scheduled to be available in the first quarter of 2014 for a suggested list price of $40,000.
 
For more information about this update, please visit the Canon U.S.A. website at
http://usa.canon.com/cusa/professional/products/reference_displays/dp_v3010.
Posted to: Canon News
Category: Canon USA News
Post Date: 11/7/2013 7:24:59 AM CT   Posted By: Sean
 Tuesday, November 05, 2013
Canon Logo
From Canon:
 
New EOS C100 Camera Feature Upgrade Offers Outstanding Continuous AF Performance for Documentary, Electronic News Gathering, and Small-Crew Productions
 
MELVILLE, N.Y., November 5, 2013 – Canon U.S.A. Inc., a leader in digital imaging solutions, announced today that the Company will offer an optional feature upgrade for the EOS C100 Digital Video camera which will support innovative Dual Pixel CMOS AF autofocus technology, enabling continuous autofocusing with Canon’s entire EF lens lineup. This optional upgrade is expected to be available in February 2014 for a cost of $500.00 and will require the EOS C100 camera body to be shipped to a Canon service center.
 
The Canon feature upgrade will provide the EOS C100 camera (first introduced in November 2012) with greatly improved autofocus (AF) functionality made possible through Dual Pixel CMOS AF technology. First employed in the EOS 70D digital SLR camera launched in August 2013, the innovative new AF technology helps facilitate greater shooting efficiency across a variety of shooting situations. For users that work with moving subjects, this optional Dual Pixel CMOS AF upgrade for the EOS C100 camera will allow for a smoother, more natural autofocus that can be particularly useful for video markets like documentary, sports, event and wildlife.
 
Canon’s Dual Pixel CMOS AF makes use of the Company’s proprietary CMOS sensor technology with a new structure that both captures light and performs phase-difference detection autofocus. While focusing on the EOS C100 camera is primarily performed manually, the feature upgrade will enable smooth continuous AF, a capability that can be particularly beneficial when operating with a small production crew, electronic news gathering, or run-and-gun documentary-style shoots.
 
The Dual Pixel CMOS AF functionality offered through the feature upgrade supports continuous AF with all compatible Canon EF lenses for subjects positioned in the center of the imaging area. The complementary use of the contrast signal achieves advanced AF stability that helps reduce the occurrence of image blur. Also, the inclusion of an AF Lock function contributes to expanded shooting flexibility through focus preset, which allows users to set a desired focus distance in advance, and the ability to alter the photographing range or composition after establishing focus.
 
This optional feature upgrade increases the speed of the EOS C100 camera’s One-Shot AF function by approximately two-times, which enables users to focus on a subject located at the center of the screen with the push of a button, a feature that is currently supported on 104 Canon EF lens models.
 
This feature upgrade service will be made available to users through Canon’s product maintenance centers. For more information about this update, please visit the Canon U.S.A. website at http://usa.canon.com/cusa/professional/standard_display/eos_c100_feature_upgrade.
 
Adorama carries the Canon C100 Cinema Camera.
Posted to: Canon News
Category: Canon USA News
Post Date: 11/5/2013 9:59:14 PM CT   Posted By: Sean
 Wednesday, October 30, 2013
Canon 5D Mark III + Lens Kit
Canon will start selling 5D Mark III with EF 24-70mm f/4 L IS USM Lens kits next month with an MSRP of $4,299.00.
Posted to: Canon News
Category: Canon USA News
Post Date: 10/30/2013 4:44:45 PM CT   Posted By: Sean
 Thursday, October 24, 2013
Canon Logo
From Canon USA:
 
"A Ron Howard Presentation" Features Ten Short Films Directed by Jamie Foxx, Eva Longoria, Georgina Chapman, James Murphy, Biz Stone and the Five Winning Consumer Directors of the Canon Project Imaginat10n Film Contest
 
MELVILLE, N.Y., October 24, 2013 – Canon U.S.A., Inc., a leader in digital imaging solutions, and two-time Academy Award winner Ron Howard, are officially launching the "Project Imaginat10n" Film Festival, which will kick off with the global premiere of ten short films at Lincoln Center in New York City today. Following the premiere, screenings will be held in Los Angeles, CA hosted by Bryce Dallas Howard, the first graduating director of Canon's Project Imagin8ion as well as in Brooklyn, NY hosted by James Murphy, a celebrity director for Project Imaginat10n. Yahoo Screen will continue celebrating the Film Festival from October 25, 2013 through the end of the year where consumers can view each of the 10 films.
 
Proving Ron Howard's words "we're all creative," five innovative celebrities took to the director's chair - Jamie Foxx (Academy Award winner), Eva Longoria (Golden Globe nominated and SAG Award winning actress), Georgina Chapman (designer and co-founder of Marchesa), James Murphy (founder of LCD SOUNDSYSTEM) and Biz Stone (co-founder of Twitter). The project launched with a photo contest, inviting the masses to interpret 10 storytelling themes through photography. After receiving thousands of submissions, 91 winning photos were announced. Then, the directors each chose nine photos, one from each theme, to inspire their films. A 10th photo in the Discovery theme, selected by Ron Howard, was utilized in all films to create a common thread.
 
Canon gave consumers of all skill levels an opportunity to showcase their creativity and storytelling abilities by undertaking the same creative exercise-selecting photos from the same pool as the celebrity directors to inspire short films. With hundreds of user generated films submitted, Ron Howard and Bryce Dallas Howard selected five winning films.
 
"I am so proud to be part of this creative journey with Canon, the impetus to ten inspiring, brave and audacious films that are a testament to the power of the imagination," said Ron Howard.
 
"From inviting the masses to submit photographs to shape the creative direction of a film to then challenging consumers to direct their own short films, Project Imaginat10n has been a user generated project from start to finish," said Yuichi Ishizuka, executive vice president and general manager, Imaging Technologies & Communications Group, Canon U.S.A. "In an effort to continue our collaboration with the community, we are pleased to take the concept of a film festival to a new level, asking consumers to watch the films side-by-side online."
 
"A Ron Howard Presentation" consists of 10 films including:

  • Jamie Foxx, Celebrity Director - "...And She Was My Eve"
  • Eva Longoria, Celebrity Director - "Out of the Blue"
  • Georgina Chapman, Celebrity Director - "A Dream of Flying"
  • James Murphy, Celebrity Director - "Little Duck"
  • Biz Stone, Celebrity Director - "Evermore"
  • Arrius Sorbonne, Winning Director - "Dominus"
  • Jared Nelson, Winning Director - "Chucked"
  • Julian Higgins, Winning Director - "Here and Now"
  • Kalman Apple, Winning Director - "A Day in the Country"
  • Ronnie Allman, Winning Director - "Filter"

To take part in Canon's Project Imaginat10n, the first film festival inspired by user-submitted photographs, consumers can visit: http://screen.yahoo.com.
 
Freestyle Picture Company produced the five celebrity director films as well as Bryce Dallas Howard's short film when you find me as part of Canon's Project Imagin8ion. Francesca Silvestri and Kevin Chinoy of Freestyle have a track record of shepherding first time directors.
 
Grey New York, Canon's agency partner for over thirty years, developed the creative and digital elements of the multi-phase campaign. Grey Activation and Public Relations managed the talent partnerships as well as the promotional, event and public relations efforts.
 
For the latest news and announcements related to Project Imaginat10n follow @CanonUSAImaging on Twitter and join the conversation with #CanonPI10.

Posted to: Canon News
Category: Canon USA News
Post Date: 10/24/2013 8:24:50 AM CT   Posted By: Sean
 Wednesday, October 23, 2013
Canon Logo
From Canon:
 
Significant Upgrades to the Canon EOS-1D X DSLR Camera as well as the Latest Camera and Printer Solutions Will Be On Display
 
MELVILLE, N.Y., October 23, 2013 – Canon U.S.A., Inc., a leader in digital imaging solutions, will demonstrate its latest digital camera and printer lineup as well as the recently announced firmware upgrade to the Canon EOS-1D X DSLR camera at PhotoPlus Expo at the Jacob K. Javits Convention Center in New York City, October 24 - 26, 2013 in Booth #121. Visitors to the Canon booth can learn about the latest upgrades to be available for the EOS-1D X camera via firmware, which provides professional photographers with more control and speed so rapidly changing action can be captured with greater ease. Attendees can experience first-hand Canon's Cinema EOS System, the Company's latest DSLR cameras including the EOS 70D featuring the revolutionary new Dual Pixel CMOS AF technology, the full line of EF lenses, professional and consumer camcorders, PowerShot cameras as well as the PIXMA PRO series of professional inkjet printers and the new PIXMA Printing Solutions (PPS) platform.
 
Canon will also host an in-booth speaker series featuring live appearances by professional photographers and videographers who will discuss and demonstrate their personal expertise during presentations and live photo shoots including a unique demonstration by professional photographer John Huba who will be shooting live with the EOS-1D C camera. This demonstration will showcase both 4K video and still image extraction from a professional fashion shoot. The in-booth speaker series, which is open to all attendees, will take place on the Live Learning Stage throughout the duration of PhotoPlus Expo. In addition to the live speaker series, the booth will feature a gallery of Canon's Explorer of Light images printed on imagePROGRAF and PIXMA Pro series printers. Also, a set of images from the Canon New York and Chicago City Senses Events will be shown, intended to inspire exploration of the human senses.
 
Canon Solutions on Display
As part of Canon's 2013 PhotoPlus Expo exhibit, several interactive demonstrations will take place showing the various connectivity and collaborative solutions made possible through the Company's latest imaging technologies. Part of the solutions exhibit will be a wireless demonstration showing the social sharing and wireless printing capabilities of the latest Canon consumer products, a cloud demonstration highlighting the PPS platform, as well as a low-light demonstration and DSLR motion capture.
 
Canon Theater at PhotoPlus Expo
Visitors to the Canon booth will have the opportunity to view select scenes and footage from various works shot on Canon equipment ranging from the popular Cinema EOS line down through Canon's DSLR and professional camcorder models. In addition to this content, on Friday, October 25th and Saturday, October 26th the theater will also feature select films and behind-the-scenes footage from the Canon's "Project Imaginat10n" Film Festival. Canon U.S.A., Inc. partnered with two-time Academy Award(r) winner Ron Howard for the "Project Imaginat10n" Film Festival, which will kick off with the global premiere of ten short films at Lincoln Center in New York City on October 24, 2013. For more information visit: https://www.longliveimagination.com/
 
Canon CPS Lounge
Canon Professional Services will once again host the CPS Lounge where Gold and Platinum CPS members who show their CPS membership card can have their Canon equipment (up to two pieces of equipment) cleaned and checked during Expo hours starting Wednesday, October 23rd through Saturday, October 26th in Room 2D02.
 
CPS Lounge Hours during PhotoPlus Expo 2013:
10/23 - 10:00 a.m. - 4:00 p.m. (Pre-show day - Clean and Check only)
10/24 - 9:00 a.m. - 6:00 p.m.
10/25 - 9:00 a.m. - 6:00 p.m.
10/26 - 10:00 a.m. - 2:00 p.m. (equipment pick-up only)
 
This exclusive lounge area also provides members with a product showcase. Gold and Platinum CPS members can receive a free PIXMA PRO-1 and PIXMA PRO-100 print (limit one print), and a free imagePROGRAF Large Format Print (limit one print). In addition, anyone who signs up, upgrades, or renews for a Gold or Platinum CPS Membership in the CPS Lounge will receive an additional Free Clean & Check coupon to be used at a later date. A registration kiosk will be available in the CPS Lounge for new and existing members throughout the show.
 
Canon will also feature technicians directly in the Canon booth, performing CPS customer clean and checks. This area will highlight Canon's new "Support Matters" advertising campaign featuring peer-to-peer testimonials about Canon's Professional Service & Support from pro photographers and cinematographers. For more information on CPS, visit http://www.cps.usa.canon.com/. For more information on the "Support Matters" campaign visit: pro.usa.canon.com/supportmatters.
 
Canon 2013 PhotoPlus Expo In-Booth Speaker/Shooter Schedule

 

 

Thursday, October 24th

 

Friday, October 25th

 

Saturday, October 26th

10:00 AM

Clay Blackmore
Live Shoot!

Clay Blackmore
Live Shoot!

Hanson Fong
Live Shoot!

10:45 AM

John Huba
Using 4K video for fashion
Live Video Shoot

John Huba
Using 4K video for fashion
Live Video Shoot

Bob Davis
The Evolution of Light
Lecture Presentation

11:30 AM

Tyler Stableford
Cinema in the Extreme
Video Lecture Presentation

Stephen Johnson
Portraying an Exquisite Earth
Lecture Presentation

Scott Kelby
Sports and Passion
Lecture Presentation

12:15 PM

Michele Celentano
Live Shoot!

Greg Heisler
Live Shoot!

Vincent Laforet
The Revolution Continues
Video Lecture Presentation

1:00 PM

JP Capongiro
Portraying an Exquisite Earth
Lecture Presentation

Peter Read Miller
Illustrating Sports!
Lecture Presentation

Sam Stephens
70D Video Capability
Video Lecture Presentation

1:45 PM

Bruce Dorn
Using 4K video for fashion
Video Lecture Presentation

Bruce Dorn
Using 4K video for fashion
Video Lecture Presentation

Parish Kohanim
The Beauty of Imaging
Lecture Presentation

2:30 PM

Scott Kelby
Sports and Passion
Lecture Presentation

Jack Reznicki
Live Shoot!

 

Alex Buono
Live from NY, it's Alex Buono!
Video Lecture Presentation

3:15 PM

John Huba
Using 4K video for fashion
Live Video Shoot

John Huba
Using 4K video for fashion
Live Video Shoot

Ken Sklute
Live Shoot!

 

4:00 PM

Hanson Fong
Live Shoot!

Seth Resnick
Creativity
Lecture Presentation

 

Posted to: Canon News
Category: Canon USA News
Post Date: 10/23/2013 3:10:34 PM CT   Posted By: Sean
 Tuesday, October 22, 2013
Canon EOS 1D X and 1D C Cameras
Canon has just announed a new firmware update for the Canon EOS 1D X and 1D C DSLR cameras. The 1D X will finally get a feature Bryan and I have been requesting for ages - exposure compensation with Auto ISO (in manual mode) - along with several other AF enhancements.
 
I recently asked Chuck Westfall, Technical Advisor for Canon, "As the 1D X and 5D III autofocus systems are so similar, does Canon plan on implementing these new AF features in the 5D III as well?" Chuck's response was as diplomatic as it was inconclusive - "Canon Japan hasn't made a decision on that yet."
 
I guess we'll just have to wait and see. If nothing else, I'd love to get Exposure Compensation with Auto ISO on my 5D III. [Sean]
 
From Canon:
 
Canon Firmware Upgrades for the EOS-1D X and EOS-1D C Digital SLR Cameras Deliver Improved Creative Control and Convenience
 
Firmware Version 2 for the EOS-1D X is Based on Extensive User Input and Provides More Efficient Autofocus Performance in Low Light, Custom Controls, and Improved User-Programmed Functionality
 
MELVILLE, N.Y., October 22, 2013 – Canon U.S.A., Inc., a leader in digital imaging solutions, announces improvements in the functionality and convenient operation of the EOS-1D X Digital SLR camera and the EOS-1D C Digital SLR Cinema camera through new firmware scheduled to be available starting in January 2014 and November 2013, respectively. Firmware enhancements for the EOS-1D X Digital SLR camera are designed to provide photographers with greater creative freedom and speed, especially in sectors such as sports, wedding, nature/wildlife, and journalism, which often contain rapidly changing action, sometimes in low-light environments. Service enhancements for the EOS-1D C Digital SLR Cinema camera improve lens performance, lens status display, metadata storage, and audio recording.
 
“Canon constantly strives to provide our customers with advanced and innovative technology in our products,” noted Yuichi Ishizuka, executive vice president and general manager, Imaging Technologies & Communications Group, Canon U.S.A. “We understand the daily life of photographers, we listen closely to what they have to say, and we use their feedback in our constant efforts to improve existing products and develop new ones. The latest Canon firmware for the flagship EOS-1D X Digital SLR camera provides better automation to help photographers fine-tune how the camera operates moment-by-moment so users can concentrate on creativity and success. Filmmakers have also requested improved functionality for the EOS-1D C Digital SLR Cinema camera, and its new update delivers.”
 
Improved Operability for the EOS-1D X
Developed as the ultimate Canon EOS camera, the EOS-1D X Digital SLR is designed with foresight that enables its performance to be periodically improved with new firmware upgrades, helping to ensure maximum long-term value for owners and users of the camera. These improvements are engineered to support and advance the evolving creative needs and business imperatives of professional photographers and committed high-end amateurs. The features provided by firmware version 2 are designed for more efficient automation that takes the task of changing settings away from the “heat of the moment” and enables photographers to concentrate on creativity and obtaining valuable shots. Firmware version 2 upgrades and operability additions include a total of 10 features that are now new or improved:

  • AF Performance with Moving Subjects – For greater creative control, additional parameters have been added to AI Servo 2nd Image Priority, enabling users to adjust these settings for more accurate AF performance according to the situation at hand. Photographers can fine-tune the balance between prioritizing focus versus the framing rate for the second and subsequent shots in a burst.
  • Enhanced AI Servo AF Performance in Low Light Conditions – The AI Servo focusing algorithm has been improved to allow more time for light sampling during AF activation prior to shutter release, enhancing AF performance in low-light situations. Additionally, initial AF control is now based on the new “+2 focus priority” setting of AI Servo 2nd Image Priority, which has higher distance measurement capabilities under low-light conditions. Upon full depression of the shutter button, settings from AI Servo 1st Image Priority take over and then settings from AI Servo 2nd Image Priority are applied on any subsequent images in the burst. This increases the probability that the first image in a burst sequence will be as sharp as possible.
  • Improved Acceleration/Deceleration Tracking Parameters – To improve tracking performance of fast-moving subjects that fill the frame, additional parameters for acceleration/deceleration tracking in AI Servo AF have been added to provide photographers with more precise control when photographing rapidly moving subjects that accelerate or decelerate quickly or unexpectedly. In response to feedback from professional photographers, these new settings have been added to handle larger differences in speed (i.e., the rate of change in image magnification) compared to the previous firmware.
  • Selection of Initial AF Point While Shooting in 61-Point Auto Selection AF – This new option in the AF Menu provides more continuity when switching to 61-Point Auto Selection AF from any other AF Point Selection mode. The option maintains the AF point selected from the previous Selection mode as a starting point for 61-Point Auto Selection AF. It also maintains the ability to change to a pre-programmed AF point when changing the Selection mode. This time-saving option is designed to help eliminate the need to stop and think, and helps photographers to customize their individual shooting style.
  • AF Point Switching According to Camera Orientation – In addition to programming the EOS-1D X camera to automatically switch to a different AF point and area selection mode based on camera orientation, firmware version 2 adds the option of programming only the AF point according to camera orientation (horizontal, grip up and grip down). This new ability to select up to three different AF points according to camera orientation allows for greater customization of the camera to specific shooting styles.
  • Expanded Minimum Shutter Speed in Auto ISO – In response to user feedback, this improved functionality in Auto ISO enables photographers to select a minimum shutter speed as high as 1/8000th of a second to freeze moving subjects.
  • Exposure Compensation in Auto ISO with Manual Mode Set – This new function enables photographers to manually set a desired shutter speed and aperture, use Auto ISO to control the exposure, and use Exposure Compensation to adjust the exposure for challenging lighting conditions (e.g., a very dark or very bright background). This new function can be activated through the Quick Control Dial or by using the Main Dial while pressing the SET button.
  • Toggling Between Alternate Camera Settings – EOS-1D X camera users can now toggle between three groups of camera settings instantly by pressing the shutter button, AE Lock button [*] or the AF-ON button. Selectable settings that can now be assigned to the AE Lock and AF-ON buttons via Custom Controls include:
  • Currently selected AF point vs. pre-registered AF point
  • AI Servo AF configuration sets (Case 1 through Case 6)
  • One-Shot AF vs. AI Servo AF
  • Currently selected drive mode vs. 14 fps Super High Speed drive mode
     
    With these new options, photographers can reconfigure their EOS-1D X camera on the fly, while keeping their eye on the viewfinder to maintain concentration on the shot they are trying to get. For example, the camera could be set up for One-Shot AF and single shot drive mode on the shutter button, AI Servo AF in Case 1 with high-speed continuous drive mode on the AE Lock button, and AI Servo AF in Case 4 with super-high-speed 14 fps continuous drive mode on the AF-ON button.
  • Same Exposure for New Aperture in Manual Mode – This new firmware feature provides users with the ability to maintain consistent exposure levels in Manual mode when the aperture changes, for example when a photographer shoots at maximum aperture with a variable-aperture lens (such as the Canon EF 70-300mm f/4-5.6L IS USM telephoto zoom) or when using a lens equipped with built-in extender (such as the EF 200-400mm f/4L IS USM Extender 1.4X). The feature gives users the option to have the camera adjust the shutter speed or the ISO to compensate for the aperture change.
  • Display Protected Images Only – Users can now page through protected images only via an option on the main dial. This feature already exists with rated images, and is an expansion of that capability.

Enhancements for the EOS-1D C
A versatile, self-contained 4K cinema camera as well as a robust still photography camera, the Canon EOS-1D C will also benefit from a new service update that further enhances the performance of this unique imaging device.

  • EF Lens Communication – The new service update for the EOS-1D C Digital SLR Cinema camera will enable Canon EF-mount Cinema lenses to store lens metadata in the video recorded by the camera. Furthermore, Canon EF-mount Cinema lenses will be supported by Peripheral Illumination and Chromatic Aberration Correction functions, helping to improve overall image quality.
  • Audio Recording – In response to user requests, audio on the EOS-1D C camera has also been enhanced. Currently audio recording is limited to a MIC input, but the forthcoming service update will permit selection of LINE or MIC input, allowing use of a wider variety of external audio sources.

New Firmware Release Schedules and Installation Procedures
Firmware version 2 for the EOS-1D X Digital SLR camera is scheduled to be posted on the Canon U.S.A. website in January 2014. Users will be able to download and install the new firmware on their own, or have it installed by an authorized Canon Factory Service Center. For more information please visit: www.usa.canon.com/eos1dxfirmware.
 
The update for the Canon EOS-1D C Digital SLR Cinema camera is scheduled to be available November 2013, and will be installed at no charge as a service upgrade that requires the camera to be sent to an authorized Canon Factory Service Center. For more information please visit: www.usa.canon.com/CinemaEOSFirmwareUpdate.
 
Adorama carries the Canon EOS 1D X and EOS 1D C DSLR Cameras.

Posted to: Canon News
Post Date: 10/22/2013 3:50:28 AM CT   Posted By: Sean
 Thursday, October 17, 2013
Canon Logo
From Canon USA:
 
Canon Launches RUSH: The Photo Contest, a Photography Challenge with Time Parameters
 
MELVILLE, N.Y., October 17, 2013 – Canon U.S.A., Inc., a leader in digital imaging solutions, has expanded its relationship with two-time Academy Award-winning director Ron Howard for his recently released film from Universal Pictures, RUSH, which builds upon the imaginative ways that Canon products are used in Hollywood. RUSH hit theaters in Los Angeles and New York City on September 20, and it arrived across the country on September 27.
 
As a partner on RUSH, Canon's variety of cameras and lenses were utilized to film the epic action-drama. The Canon brand is also organically integrated throughout the film, which powerfully depicts Formula 1TM racing in the 1970s, when Canon was a sponsor of racetracks and the drivers. A number of Canon cameras were used in filming RUSH, including the Canon Cinema EOS C300 and Canon EOS 5D Mark III Digital SLR camera.
 
Howard (A Beautiful Mind, Frost/Nixon) teamed once again with two-time Academy Award-nominated writer Peter Morgan (Frost/Nixon, The Queen) on RUSH, a spectacular big-screen re-creation of the merciless and legendary 1970s Formula 1TM rivalry between gifted English playboy James Hunt (Chris Hemsworth of The Avengers, Thor) and his disciplined Austrian opponent, Niki Lauda (Daniel Brühl of Inglourious Basterds, The Bourne Ultimatum).
 
Engaging consumers further, Canon will launch RUSH: The Photo Contest, a two-week photography challenge on Canon's Facebook page, now live. Playing off the speed of the film, the user-generated photo contest asks participants to complete ten various photo-based challenges within specific time parameters (e.g., "You have one hour to shoot for the theme: Dedication. Go. Long Live the Rush.") Each photo challenge winner will win a $250 online store credit to be used at the Canon Online Store, and Ron Howard will select one Grand Prize Winner to receive a Canon EOS 70D EF-S 18-135mm IS STM Camera Kit. Please see www.bit.ly/18iuwtA for the Official Rules. The contest will live on www.Facebook.com/CanonUSA.
 
"When working on RUSH, it was a natural fit to partner with Canon as they enable creativity among all artists with their advanced camera and lens technology," said Howard.
Posted to: Canon News
Category: Canon USA News
Post Date: 10/17/2013 9:23:53 AM CT   Posted By: Sean
 Monday, October 07, 2013
Canon LP-E6 Battery
From Canon:
 
Thank you for using Canon products.
 
Affected Product
Canon LP-E6 Battery Pack when used with the Canon LC-E6 Charger
(Compatible with Canon EOS 5D Mark III, EOS 5D Mark II, EOS 6D, EOS 7D, EOS 70D, EOS 60D, EOS 60Da)
 
Symptom
In rare cases, the orange lamp on the Canon Battery Charger LC-E6 will blink rapidly at regular intervals when the Canon Battery Pack LP-E6 is inserted. In such cases, charging the Canon Battery Pack LP-E6 in the Canon Battery Charger LC-E6 is not possible.

Battery Condition
Charge Lamp
Color
Indicator
Standby for charge
Orange
Blinks once per second
Communication error
Blinks rapidly
0 - 49%
Blinks once per second
50 - 74%
Blinks twice per second
75% or higher
Blinks three times per second
Fully charged
Green
Lights up

This symptom may occur when a Canon Battery Pack LP-E6 has been discharged due to being unused for a prolonged period of time, such as when it is first purchased. If this occurs, please follow the procedure below.
 
Procedure

  1. Plug the Canon Battery Charger LC-E6, with the Canon Battery Pack LP-E6 inserted, into a power outlet.
  2. Wait for 20 seconds.
    If during this time the orange lamp blinks once per second, please continue to charge the battery until the green lamp lights up, which indicates a full charge. At this point, the battery is ready for normal use, and there is no need to follow the remaining steps.
    If during this time the orange lamp blinks rapidly, please move on to Step 3 of this procedure.
  3. If the orange lamp blinks rapidly, remove the Canon Battery Pack LP-E6 from the Canon Battery Charger LC-E6.
  4. Wait for 10 seconds.
  5. Reinsert the Canon Battery Pack LP-E6 into the Canon Battery Charger LC-E6.
  6. The Canon Battery Charger LC-E6’s orange lamp should begin to flash slowly (once per second) and charging will begin.
  7. Please note: If the orange lamp blinks rapidly again, please repeat steps 3-5 above. If, after a third attempt, the Canon Battery Pack LP-E6 does not charge, please contact the Canon Customer Support Center for assistance.
  8. Charge the Canon Battery Pack LP-E6 until the green lamp on the Canon Battery Charger LC-E6 illuminates, signifying that the Canon Battery Pack LP-E6 is fully charged.

Use of non-genuine Canon Battery Packs
The situation may also occur when attempts are made to charge non-genuine Canon Battery Packs in the Canon Battery Charger LC-E6. However, the procedure provided above does not apply to the use of non-genuine Canon products.
 
Support
This information is for residents of the United States and Puerto Rico only. If you do not reside in the USA or Puerto Rico, please contact the Canon Customer Support Center in your region.
 
Please register your Canon Products. By registering, we will be able to notify you via email when future firmware updates become available for download.
 
Thank you,
Customer Support Operations
Canon U.S.A., Inc

Posted to: Canon News
Post Date: 10/7/2013 8:30:46 PM CT   Posted By: Sean
Canon Logo
From Canon:
 
Upcoming Facility Provides Additional U.S.-Based Customer Service; Creates Job Opportunities in New Mexico
 
MELVILLE, N.Y., October 7, 2013 – Canon U.S.A., Inc., a leader in digital imaging solutions, announced today that Canon Information Technology Services, Inc. (CITS), its wholly owned subsidiary, will open a customer support center at 4041 Jefferson Plaza NE in Albuquerque, N.M. This center will provide additional customer service support and technical capabilities for Canon customers.
 
The 33,682-square-foot Albuquerque center will support small office and consumer imaging products, including digital cameras, camcorders, printers, and copiers. The new location will also support Canon's growing professional printing, cinema, and eCommerce customers. It is anticipated that the support center will create at least 150 call center positions over a three-year period. Hiring is expected to commence in early 2014, with operations anticipated to begin in April 2014.
 
"Expanding our support centers illustrates our continuing commitment to providing 100 percent U.S.-based customer service," said Yuichi Ishizuka, executive vice president and general manager, Imaging Technologies & Communications Group, Canon U.S.A. "We chose Albuquerque specifically because the area has a reduced exposure to weather-related disruptions, the ability to service multiple time zones, and an educated workforce, a large percentage of which has bilingual capabilities, all of which will help us serve our customers better."
 
"We thank Canon, an internationally-renowned company, for choosing Albuquerque for the site of their new tech services center and creating jobs for New Mexicans," said Governor Susana Martinez. "In addition to having a skilled workforce, our recently improved tax climate and incentives make New Mexico a great place for companies like Canon to operate and succeed. I also commend Mayor Berry and his leadership in creating a business-friendly city and for his partnership in recruiting Canon here."
 
"Canon ITS and Albuquerque are a great match for each other and we are very pleased they are joining our community," said Mayor Richard J. Berry. "Like Albuquerque, Canon has a strong commitment to diversity and to providing a 'work environment that is technology driven and people-oriented.' It's no surprise they're ranked among Fortune's 'Most Admired Companies in America.' I'm pleased I was able to work with the executive team from Canon for the last few months to make this project a win-win for all of us."
 
"Bernalillo County is pleased to be part of the partnership that attracted Canon and its 150 new jobs to Central New Mexico," said Commission Vice-Chair Debbie O'Malley. "I know there are many qualified, talented New Mexicans who are excited about filling those positions and joining in Canon's long tradition of excellence."
 
Steve Maestas, Chairman of Albuquerque Economic Development, Inc., praised the collaborative effort that successfully landed the project. "The community and state prosper when we are aligned, working together with a single purpose. Canon is an internationally respected leader whose expansion to Albuquerque is important to our goal of attracting the world's finest companies."
Posted to: Canon News
Category: Canon USA News
Post Date: 10/7/2013 1:52:52 PM CT   Posted By: Sean
 Thursday, September 26, 2013
Canon Logo
From Canon:AbelCine to Provide Comprehensive Optical Service and Support for Users of Canon EF- and PL-Mount Cinema Lenses at New York City and Burbank, Calif., Locations
 
MELVILLE, N.Y., September 26, 2013 – Canon U.S.A., Inc., a leader in digital imaging solutions, announced today that AbelCine, the U.S.-based motion picture equipment and service provider, is the first official partner to join the Company's new Cinema Lens Service Partner Program.
 
As a Canon Cinema Lens Service Partner, AbelCine joins Canon's existing factory service facility network in providing comprehensive service and support to users of Canon's EF- and PL-mount Cinema Lenses. AbelCine will be authorized to provide warranty repair, non-warranty repair, and preventative maintenance on the full line of Canon EF- and PL-mount Cinema Lenses.
 
In order to qualify for authorization and participation in this new partner program, AbelCine met stringent requirements set by Canon U.S.A., Inc. with regard to service environments, installed tooling and the technical expertise of its staff. AbelCine will participate in ongoing staff training by Canon Technical Engineers, and regular calibration of all tooling and equipment will be done to help ensure the highest level of technical support is provided to Canon customers.
 
"Canon prides itself on providing first-class service and customer support for professional clients. We understand that our commitment to our loyal customers only begins at the point of sale. Our new Cinema Lens Service Partner program looks to identify and align us with those organizations that match our own commitment to service and reliability. We are happy to welcome AbelCine as our first partner in this new program," stated Yuichi Ishizuka, executive vice president and general manager, Imaging Technologies & Communications Group, Canon U.S.A.
 
"Since optics are such an integral component of the motion picture process, we believe that providing the highest level of optical service is one of the most important ways to support our customers," stated Rich Abel, vice president and chief operating officer of AbelCine. "We're impressed with the level of commitment Canon has made to servicing their Cinema EOS customers, and proud to be a Cinema Lens Service Partner."
 
AbelCine technicians will be qualified to perform detailed function checks on all Canon Cinema prime and zoom lenses, including diagnosis of issues, as well as lens disassembly, maintenance, adjustment and cleaning.
 
AbelCine's New York City and Burbank, Calif., locations will begin offering Canon Cinema Lens Service to end-users in the fourth quarter of 2013.
Posted to: Canon News
Category: Canon USA News
Post Date: 9/26/2013 12:24:22 PM CT   Posted By: Sean
 Thursday, September 19, 2013
Canon Logo
From Canon:
 
A new firmware update is available for the EOS-1D C. Firmware Version 1.3.x adds new functionality incorporating the following features and modifications:
 
Lens aberration correction with EF Cinema Lenses: Communication between Canon EF Cinema lenses and Canon cameras has had a few effects on the operation of the EOS-1D C. The following features are now available as menu options:

  • Peripheral Illumination Correction: This feature maintains even brightness from corner to corner of an image. This will virtually eliminate vignetting and any other unevenness of light across the image.
  • Chromatic Aberration Correction: This feature reduces color fringing in areas of an image with high contrast color. It reduces color bleeding, which is easily noticeable at edges and degrades perceived image quality.
  • In addition, communication between the lens and camera body will allow the F-stop to now be seen on the viewfinder. Focus position and F-stop will also now be recorded by the camera.
  • Flicker caused by manual aperture adjustment has been reduced with this update, this could cause slight underexposure which may result in exposure compensation in some cases.

Sound recording with Line input:

  • After requests from users in the field, audio recording through a mini plug (3.5mm) connected to the external microphone terminal is now supported. This will allow for the recording of audio sources other than microphones, such as mobile devices or audio players. The standard input level is -8 dBV and can reach an input signal of up to +6 dBV. Sound recording levels are adjustable at 64 sound-recording levels.

Service support start date is anticipated mid-October 2013. For information regarding the EOS-1D C firmware update (which must be performed by a Canon Factory Service center) please contact Canon Cinema EOS Support at 1-855-CINE-EOS (246-3367).
 
Adorama carries theCanon EOS 1D C Cinema Camera.

Posted to: Canon News
Category: Canon USA News
Post Date: 9/19/2013 12:13:45 PM CT   Posted By: Sean
Canon Logo
From Canon:
 
10 Films Inspired By User Submitted Photographs Will be Packaged by Canon as "A Ron Howard Presentation" - The Winning Consumer Directors and Five Celebrity Directors: Eva Longoria, Jamie Foxx, James Murphy, Georgina Chapman and Biz Stone
 
MELVILLE, N.Y., September 19, 2013 – Canon U.S.A., Inc., a leader in digital imaging solutions, two-time Academy Award winner Ron Howard, and Bryce Dallas Howard, one of Hollywood's most versatile actresses and director of the 2011 short film "when you find me," have announced the five winning consumer directors of the "Project Imaginat10n" film contest, which gave filmmakers of all skill levels an opportunity to showcase their creativity and storytelling abilities. Five celebrity directors also took part in the same creative exercise: Eva Longoria (film and TV actress), Jamie Foxx (Academy Award winner), Biz Stone (co-founder of Twitter), Georgina Chapman (designer and co-founder of Marchesa) and James Murphy (founder of LCD SOUNDSYSTEM).
 
The challenge was to create a short film inspired by ten crowdsourced photos in ten storytelling themes: Character, Mood, Goal, Backstory, Setting, Obstacle, Relationship, The Unknown, Time and Discovery. The Discovery photo, "Discovering limits," was selected by Ron Howard and served as the thematic tie in each film. From hundreds of film submissions, twenty finalists were selected by a panel of judges. From there, Ron Howard and Bryce Dallas Howard selected five winners to be part of "A Ron Howard Presentation."
 
Each film was judged based on imaginativeness, originality, technical quality, overall impression and the extent to which the film was inspired by ten of the winning Project Imaginat10n photos. The five Grand Prize winners include:

  • Arrius Sorbonne, 24 years old of Salt Lake City, UT with his submission, "Dominus"
  • Jared Nelson, 26 years old of Rancho Cucamonga, CA with his submission, "Chucked"
  • Julian Higgins, 27 years old of Los Angeles, CA with his submission, "Here and Now"
  • Kalman Apple, 53 years old of Los Angeles, CA with his submission, "A Day in the Country"
  • Ronnie Allman, 26 years old of San Francisco, CA with his submission, "Filter"

Bryce Dallas Howard, the first "graduating" director of the Project Imagin8ion experiment, utilized her experience from directing the short film, "when you find me," to mentor aspiring filmmakers across the country through the contest– speaking at select film schools and revealing her tips in an online webisode series, "Bryce's Project Imaginat10n Film Contest Tutorial."
 
"The caliber of films that we reviewed was beyond anything we were expecting," said Bryce Dallas Howard, "This exercise continues to prove that creativity and collaboration generate endless possibilities that mark the state of our time."
 
"We were blown away and humbled by the quality of the films," said Ron Howard. "The five films selected took an incredible approach to the experiment and were completely imaginative and fascinating."
 
The winning consumer-directed films can be viewed at imagination.usa.canon.com.

Posted to: Canon News
Category: Canon USA News
Post Date: 9/19/2013 9:18:06 AM CT   Posted By: Sean
 Wednesday, August 28, 2013
Canon Digital Learning Center Logo
From Canon:
 
The Canon Digital Learning Center Blog now features regularly updated educational information, tips for imaging enthusiasts and news on Canon products
 
Created for imaging enthusiasts and professionals eager to learn new techniques and get expert advice on a variety of topics, the revamped Canon Digital Learning Center (CDLC) Blog offers the insights they seek.
 
Expert contributors such as Explorers of Light, and Canon Technical Specialists and Advisors, show what the CDLC has to offer firsthand via weekly blog posts. Recent topics include field reports from Canon Live Learning events, protecting camera gear from summer elements, dissecting an EOS C500 Steadicam rig, and a little-known LP-E6 battery management trick.
 
Visit the CDLC Blog at: http://www.learn.usa.canon.com/dlc/blogs/blogentries.spr
Posted to: Canon News
Category: Canon USA News
Post Date: 8/28/2013 11:03:32 AM CT   Posted By: Sean
 Monday, August 19, 2013
Canon Logo
From Canon USA:
 
Ron Howard And Bryce Dallas Howard To Select Five Winning Films To Be Showcased At The Canon "Project Imaginat10n" Film Festival This Fall
 
MELVILLE, N.Y., August 19, 2013 - Canon U.S.A., Inc., a leader in digital imaging solutions, has announced twenty finalists from the "Project Imaginat10n" Film Contest where amateurs and hobbyists were invited to sit in the director's chair, showcasing their storytelling abilities by creating a short film inspired by a series of crowdsourced photographs. The project, helmed by two-time Academy Award® winner Ron Howard is the next phase in the "Project Imaginat10n"creative exercise proving Ron's very own words that "we're all creative." Eva Longoria (film and TV actress), Jamie Foxx (Academy Award® winner), Biz Stone (co-founder of Twitter), Georgina Chapman (designer and co-founder of Marchesa) and James Murphy (founder of LCD SOUNDSYSTEM) all directed short films inspired by 10 consumer photographs earlier this year.
 
In the coming weeks, Ron Howard and Bryce Dallas Howard, the first "graduating" director of the Project Imagin8ion experiment, will narrow the finalists down to five winning directors. Packaged together as "A Ron Howard Presentation," the five consumer and five celebrity films will be featured at Canon's Project Imaginat10n Film Festival in fall 2013.
 
"Project Imaginat10n has enabled artistry among filmmakers of all levels and inspired people in the most contrasting disciplines to pursue filmmaking, completely redefining 'art' and proving that 'we're all creative,'" said Ron Howard. "For year two, it was important to me to open the experiment to the masses, especially at film schools where Bryce had the opportunity to share her experience."
 
"This exercise continues to prove that creativity and collaboration generate endless possibilities that mark the state of our time," said Bryce Dallas Howard. "All you need is some basic equipment, an imagination and a burning desire to tell a story."
 
The Finalists chosen include:

  • Arrius Sorbonne of Salt Lake City, UT with "Dominus"
  • Arron Marie Fenton of North Hollywood, CA with "Static"
  • Brad Watts of Trenton, NJ with "MASK"
  • Damon Colquhoun of New York, NY with "Transporter"
  • Dan Foley of Westerville, OH with "Tied Up"
  • Geneva Arena of Oxford, KS with "The Donor"
  • Iva Antioco of Redondo Beach, CA with "Auburn"
  • Jared Nelson of Rancho Cucamonga, CA with "Chucked"
  • Jasmine Johnson of West Hollywood, CA with "Sugar"
  • Jon Abrahams of Virginia Beach, VA with "Will Power"
  • Joshua James Kolozsy of Nashville, TN with "BLAME"
  • Jules Bianchi of Oakland, CA with "Apocolypso"
  • Julian Higgins of Los Angeles, CA with "Here and Now"
  • Kalman Apple of Los Angeles, CA with "A Day in the Country"
  • Kellie Madison of Los Angeles, CA with "THE CAUL"
  • Lee Cipolla of Hollywood, CA with "Reflection"
  • Michael Kuznar of Eau Claire, WI with "Day 43"
  • R.W. Perkins of Fort Collins, CO with "The Big Wait"
  • Ronnie Allman of San Francisco, CA with "Filter"
  • Sammie Saxon of Columbus, GA with "Shoot Me"

The consumer directed films can be seen at www.imagination.usa.canon.com on August 19, 2013. The five winning filmmakers will be announced in September 2013.

Posted to: Canon News
Category: Canon USA News
Post Date: 8/19/2013 4:03:37 PM CT   Posted By: Sean
 Friday, August 02, 2013
Canon Logo
Canon's EOS Digital Solution Disk Software 28.2A and ImageBrowser 1.1.0 are now available from CanonUSA. (thanks Marco)
 
From Canon:
 
Changes from EOS Digital Solution Disk Software 28.1A for Windows are as follows:
 
Changes from Digital Photo Professional 3.13.10:
- Supports EOS 70D.
 
Changes from EOS Utility 2.13.10:
- Supports EOS 70D.
 
Changes from Picture Style Editor 1.13.10:
- Supports EOS 70D.
 
Changes in the ImageBrowser EX 1.1.0 for Windows

  • Up to 100,000 images can be registered to the database.
  • Organizing and searching image functions are newly added.
  • Quicker Search by Faces.

Download EOS Digital Solution Disk Software 28.1A and ImageBrowser 1.1.0 from Canon USA.

Posted to: Canon News
Category: Canon USA News
Post Date: 8/2/2013 7:09:31 AM CT   Posted By: Sean
 Monday, July 22, 2013
Canon Logo
From Canon USA:
 
Customer Care Center Functions as Convenient Locale for Canon Product Solution Needs
 
MELVILLE, N.Y., July 22, 2013 - Canon U.S.A., Inc., a leader in digital imaging solutions, today announced that its new headquarters in Melville, New York now features a walk-in Customer Care Center. This new center serves as a Canon product-solutions center for consumers. Trained professionals will offer customer repair options, cost estimates, upgrade possibilities, and recommendations. While repairs cannot be made on site, arrangements for shipment to one of Canon's national service centers as well as arrangements for the return of the repaired product to the user's home or to the Customer Care Center in Melville will be coordinated.
 
"We want to provide our local customers with the best customer service. This is why we have decided to open a service center at our Melville headquarters, so that we can personally interact with our customers, answering product questions and resolving any operational difficulties," stated Joe Adachi, president and chief executive officer, Canon U.S.A.
 
The Customer Care Center at One Canon Park is open from 9:00 a.m. to 4:00 p.m. Monday- Friday, excluding holidays. It accompanies Jamesburg, N.J., Newport News, Va., and Irvine Calif. as Canon U.S.A. service locations. For more information about Canon U.S.A. customer service and support please visit: http://www.usa.canon.com/cusa/consumer/standard_display/support
Posted to: Canon News
Category: Canon USA News
Post Date: 7/22/2013 8:12:26 AM CT   Posted By: Sean
 Friday, July 19, 2013
Canon Logo
From Canon USA:
 
MELVILLE, N.Y., July 19, 2013 - Celebrating a monumental step in the Company's history, Canon U.S.A. Inc., a leader in digital imaging solutions, today held a grand opening ceremony of its Canon Americas Headquarters in Melville, N.Y. Joined by Fujio Mitarai, chairman and CEO of Canon Inc., Joe Adachi, president and CEO of Canon U.S.A., welcomed state and local officials to show appreciation for their support of the headquarters project.
 
Among those officials in attendance were Senator Charles Schumer; Kenneth Adams president and CEO of Empire State Development, representing Governor Andrew Cuomo; Suffolk County Executive Steve Bellone and the Huntington Town Supervisor Frank P. Petrone. The new 700,000 square-foot headquarters serves as a symbol of Canon's commitment to growth, innovation and the Long Island community.
 
"The official opening of the Canon Americas Headquarters is an exciting time for our Company and we are grateful for all of the local support we have received along the way," said Joe Adachi, president and CEO of Canon U.S.A. "Canon's dedication to the environment and the community is an integral part of our corporate culture. The headquarters, which is designed to meet LEED® gold certification, will serve as a symbol of this commitment."
 
"It is an exciting day for the Canon family as we officially celebrate the grand opening of our new home on Long Island," said Seymour Liebman, executive vice president, chief administrative officer and general counsel, Canon U.S.A. "Canon has proudly called Long Island home for 42 years and we are grateful for the support we have received from those who helped us reach this milestone."
 
"Today's grand opening ceremony marks a picture perfect moment for Canon U.S.A. and all of Long Island," said Senator Charles Schumer. "'One Canon Park' will be an anchor business for the Route 110 corridor and attract business visitors from across the world. When I first met with senior Canon officials years ago, I knew this project would be a success. I fought hard, along with officials from Long Island, to secure millions of dollars for road improvements in-and-around this heavily commuted corridor and worked to secure millions of stimulus dollars so that Canon could relocate to Melville. With over 1,400 jobs on Long Island, Canon is an asset to the local economy and I am proud to have seen this project through to fruition. Congratulations to the chairman and CEO of Canon, Fujio Mitarai and all of the local leaders who made today possible."
 
"The grand opening of Canon's Americas headquarters is great news for Long Islanders and all of New York State. Empire State Development is working harder than ever to help companies create and retain much-needed jobs and Canon is certainly doing just that with hundreds of new jobs on the way and over 1,000 New Yorkers retaining their positions," said Empire State Development President, CEO and Commissioner Kenneth Adams. "As a proud supporter of this project, I congratulate Chairman and CEO Fujio Mitarai and Canon, the local leaders and the people of Long Island on this accomplishment."
 
"Canon's grand opening of its new headquarters in Melville will help strengthen Long Island's workforce and ensure that Route 110 continues to be a successful business corridor for all Long Islanders," said Congressman Steve Israel, who was not in attendance. "I proudly fought for federal infrastructure funding to make this project possible and keep jobs on Long Island. Having Canon's headquarters on Long Island is a victory for our community and is estimated to indirectly bring up to 10,000 jobs to the region. I look forward to Canon's continued success in the years ahead."
 
"Today is a great day as we celebrate the grand opening of Canon U.S.A.'s corporate headquarters here in Suffolk County," said Suffolk County Executive Steve Bellone. "Creating and retaining high-quality jobs is paramount to our success as a County and as a region and Canon U.S.A. is contributing to that success. Canon is a welcome addition to the Suffolk County business community and I look forward to continuing to work with our federal, state and local officials to attract and retain businesses on Long Island."
 
"The Town of Huntington has long awaited this day, when we can officially welcome Canon and its dedicated workforce to Huntington," said Huntington Town Supervisor Frank P. Petrone. "We thank Canon for choosing Huntington as the site for its Americas headquarters and look forward to a long and close relationship as the company cements its status as an integral part of the community and the local economy."
 
Joining London and Tokyo as one of the three worldwide headquarters locations, the Canon Americas Headquarters serves all North and South American countries and stands as a model for environmental stewardship and innovation. The Melville, N.Y. facility features several environmentally conscious elements including daylight harvesting, drought resistant vegetation and electric vehicle charging stations.
 
The new Canon Americas Headquarters also has an onsite state-of-the-art Showroom, which will be used for product demonstrations for customers, dealers, media and students.
 
Fast Facts about Canon Americas Headquarters:

  • Building square footage: 700,000 square feet
  • Number of floors/stories: Five stories tall, plus a basement level
  • Amount of steel used throughout the building: Approximately 5,838 pieces of steel
  • Number of employees: Approximately 1,400 moved in first quarter 2013 - 750 to be added in the next five years and approximately 300 consultants are employeed here
  • Parking garage: Combined total of 488,000 square feet
  • Number of parking spaces: Approximately 1,700
  • Electric car charging stations: Six in each garage/12 total
  • Number of bathrooms: 54
  • Acres of land: 52
  • Acres of preserved/open land: Eight
  • Greenery: 20 percent of site to remain in vegetated state
  • Ponds: Two ponds varying in size each six feet deep
  • Land Purchased: June 4, 2007
  • Site plans filed with Town of Huntington: July 1, 2008
  • Groundbreaking: May 3, 2010
  • Topping Off Ceremony: May 12, 2011
  • Feet/Miles of wire: 1,626,000 feet which equals 307 miles
  • Cost of building/land: $500 million
  • Construction workers: Approximately 20 at this time to address minimal internal facitlites work - not major construction
  • Certificate of Occupancy Received: January 16, 2013

Posted to: Canon News
Category: Canon USA News
Post Date: 7/19/2013 1:36:14 PM CT   Posted By: Sean
 Monday, July 15, 2013
Canon Logo
The Canon Store has increased its 90-day warranty to a full 1-year warranty on all refurbished DSLR Cameras, Lenses/Flashes, and Camcorders. According to the Canon representative I talked to this morning, all eligible refurbished gear purchased after June 24 qualifies for the 1-year warranty.
 
The Canon Store is a great resource for buying like-new gear at reduced prices. The increased warranty is a welcomed additional benefit. (thanks Steve)
Posted to: Canon News
Post Date: 7/15/2013 7:58:45 AM CT   Posted By: Sean
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