"Canon marketing boss Darren Ryan, who steered the brand's acclaimed 'World of EOS' campaigns, has resigned his post after seven years.
Ryan will finish on 26 April as general manager of marketing – Canon Consumer Imaging. A search for a replacement is already “well underway” according to Canon."
Read the entire article here.
This information is for residents of the United States and Puerto Rico only. If you do not reside in the USA or Puerto Rico, please contact the Canon Customer Support Center in your region.
If you have not already done so, please register your Canon EOS 5D Mark III Digital SLR Camera or your Canon EOS-1D X. Digital SLR Camera. By registering, we will be able to notify you via email about future service upgrades.
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Contact Information for Inquiries
Canon Customer Support Center
Phone: 1-855-246-3367 (toll free)
"Does Canon honor the USA warraties if it's purchased from a non authorised dealer?
If I buy a new 5D MKIII from a non authorized dealer do I have a Canon 12 month warranty or not?"
Canon Forum Moderator "Naomi" responded:
As long as the EOS 5D Mark III was purchased New, In box, you should have the same warranty coverage. To help you out, we've included a link to the Service and Support page on our website for the Canon EOS 5D Mark III camera. Click "Warranty Terms" under "Service & Repair", and you'll find a link to the full camera warranty on this page.
Hope this helps!"
Note: We have no official documentation from Canon substantiating this moderator's claim that Canon will honor warranty repairs for purchases made from non-authorized dealers; however, there are numerous reports that Canon is relatively loose when interpreting its own warranty repair policies.
Update: According to a visitor to the site, the moderator's comment was deleted from the original thread (even though the reply still appears in search queries). Therefore, it's likely safe to assume Canon did not feel the moderator's comments represented its policies correctly. (Thanks Timothy)
"Canon has confirmed that, depending upon the shooting conditions, it may take slightly longer for the EOS 5D Mark III and EOS-1D X digital SLR cameras to acquire focus when using the Speedlite's AF Assist Beam, compared with that of the EOS 5D Mark II and EOS-1D Mark IV digital SLR cameras using the Speedlite's AF Assist Beam. We are developing a firmware update to enhance the focusing feature for the EOS 5D Mark III and the EOS-1D X. The schedule for release of this firmware update will be announced shortly."
Stay tuned for more info...
Immediately following the screening, Canon Film and Television Production Advisor Tim Smith will moderate an in depth discussion with Peter Simonite and Edoardo Ponti, as well as cinematographers Andre Lascaris (Ron & Bryce Dallas Howard's when you find me) and Alex Buono (Saturday Night Live) about their filmmaking process and how Cinema EOS products helped to bring their stories to life.
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