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 Tuesday, December 6, 2016
From Canon USA:
 
Canon U.S.A. Releases Survey Results Confirming Consumer Perceptions of Faster Service Times and Higher Tech Support Satisfaction Over Major Competitor
 
MELVILLE, N.Y., December 5, 2016 – Canon U.S.A., a leader in digital imaging solutions, announced today the findings from a nationwide third-party blind survey that compared customer perceptions concerning the speed of service and quality of tech support offered by Canon and Nikon. The survey was conducted among photographers (primarily professional, semi-professional, and advanced amateur) in November 2016 and found that customers perceive Canon’s service times to be faster than Nikon’s and that customer satisfaction with tech support is higher for Canon than it is for Nikon.
 
“Our customers need service they can count on,” said Yuichi Ishizuka, President and COO, Canon U.S.A., Inc. “We are very proud of our achievements in delivering world-class service and support. By making customer service an integral part of our business model, we are positioned to meet and exceed the changing needs and expectations of our customers.”
 
Key Survey Findings
 
  • Ultra-Fast Service: 76.9 percent of Canon customers who have had a service experience in the last 18 months indicated that the speed of their service was either ultra-fast or fast compared to 64.7 percent for Nikon.
  • Support Matters: 90.4 percent of Canon customers indicated that they were completely satisfied or satisfied with the technical support they received, as compared to 73.7 percent of Nikon's customers.
Canon has made significant investments in service and support programs and operations, starting with the opening of their first call center in Chesapeake, VA in 1995. The Company prides itself on providing 100 percent in-house U.S. technical support. When it comes to call center operations, keeping all tech support calls in-house allows the Company to tightly control the quality and depth of the tech support provided. Canon maintains full control of its customers’ repair transactions, unlike other industry players that may rely on local third-party service providers to augment their service processing. This is a key differentiator for Canon and is one of the factors that allows the brand to control quick turn-around times and quality service.
 
About the Ultra-Fast Canon Service & Support Team
 
  • Support Across the Country: Canon’s Service & Support Network spans from the East to the West Coast (reaching as far as Honolulu, HI) with 10 locations totaling more than 300,000 square feet of space devoted to serving customers. Canon has two call center locations – in Virginia and New Mexico – which boast an average wait time of only 78 seconds to talk to a live tech support representative. There are also three locations in key metropolitan areas that specifically cater to professional customers, in addition to four factory service locations that serve all customers. Canon also has a Customer Care Center, which offers a service drop-off point at its corporate headquarters located in Melville, NY. In the spring of 2017, the Canon Hollywood Professional Technology & Support Center will relocate to Burbank, CA. In this new location, Canon service and support will be enhanced even further to assist the growing number of professional filmmakers and broadcast production clients in Southern California.
  • It’s More Than Just Support: The Canon Experience Center located in Costa Mesa, CA, not only offers service, but is also home to Live Learning workshops and seminars that provide opportunities to learn the latest photography, video, and printing techniques. Additionally, both the Costa Mesa and Lyndhurst, NJ, locations house product showrooms where customers can explore the latest Canon products.
  • 100 Percent U.S.-Based Team: Canon provides 100 percent U.S.-based tech support that is completely in-house staffed with over 600 “all Canon” employees. Canon’s combined nationwide service and support network is comprised of over 1,100 expert service and support team members who maintain full control of service quality and speed of repair transactions.
In addition to announcing the results of this survey, Canon has also launched a new digital advertising campaign that highlights the Company’s knowledgeable tech support staff and efficient service times that average 2.82 days (1.59 days for Canon Professional Services (CPS) Platinum members)1.
 
About the Survey
 
A blind survey was conducted between the dates of November 17-22, 2016, resulting in over 2,300 responses from photographers, primarily professional, semi-professional and advanced amateurs. The methodology and results were validated by a third-party expert, Dr. William Bleuel, Ph.D.
Posted to: Canon News
Category: Canon USA News
Post Date: 12/6/2016 5:46:36 AM CT   Posted By: Sean
 Wednesday, November 16, 2016
From Canon USA:
 
Canon Challenges Selected Influencers to Push Their Boundaries of Photographic Expression with the New EOS M5 Digital Camera through a Game of “Tag” Via Social Media
 
MELVILLE, N.Y., November 15, 2016 – In celebration of the release of the new Canon EOS M5 Digital Camera, Canon U.S.A., Inc., a leader in digital imaging solutions, today announced the launch of the #TagYoureIt collaborative Instagram campaign. Actress and blogger Jamie Chung and 12 participating photographers, chosen because of their passion for sharing the world around them, will be faced with completing spontaneous photo challenges from now through the end of the year.
 
Created to celebrate the power of photography in social media, these photo challenges highlight the creativity and speed that can be achieved with the compact and portable EOS M5 Digital Camera. Throughout the campaign, Jamie and each participating photographer will be tagged and challenged by another influencer in the #TagYoureIt program to complete their photo challenge within 24-hours. The game of #TagYoureIt continues when the previous individual tags the next participant on Instagram.
 
“The EOS M5 Digital Camera is the perfect creative tool for the spontaneous nature of these photo challenges,” said Yuichi Ishizuka, president and COO, Canon U.S.A., Inc. “We hope that the photographic journey started by these influencers through #TagYoureIt lives on through their fans and followers who we hope are inspired by these photo challenges.” A sample #TagYoureIt challenge could include creating and capturing a sample outfit inspired by the year you were born or making something inedible look edible and delicious.
 
"I’m honored to kick off the #TagYoureIt campaign as it really resonates with how I challenge myself every day to see the world differently,” said Jamie Chung. “I love to have fun with my looks and no matter what bag I’m wearing, the Canon EOS M5 is a great camera to pack when shooting for my channel since it’s lightweight and compact but still powerful.” In addition to Jamie Chung, Canon #TagYoureIt participants are:
 
  • Natalie Amrossi, @misshattan
  • Morgan Phillips, @morganphillips
  • Lucy Laucht, @lucylaucht
  • Rodrigo Trevino, @rodtrvn
  • Cole Younger, @cole_younger_
  • Matt Crump, @mattcrump
  • Tiffany Mitchell, @tifforelie
  • New Fork City, @new_fork_city
  • Sarah Phillips, @Food
  • Madeline Lu, @lumadeline
  • New Darlings, @Newdarlings
  • Emily Ann Gemma, @emilyanngemma
The EOS M5 camera includes a range of features that allows its user to capture beautiful content without the size of a traditional DSLR camera, but with similar power and performance. Camera features include: built-in Wi-Fi1 and NFC technology, Bluetooth2, High-speed continuous shooting, time-lapse, Full HD 60p video to capture fast-moving subjects, compatibility with the full Canon line of EF and EF-S3 lenses and more.
 
The campaign will extend through December and can be tracked on Instagram using #TagYoureIt. Participating influencers will be challenging their fans to answer a challenge of their own for a chance to get reposted or get a special shout out. Be sure to follow along with #TagYoureIt for an opportunity to participate.
 
B&H has the Canon EOS M5 available for preorder.
Posted to: Canon News
Category: Canon USA News
Post Date: 11/16/2016 5:51:45 AM CT   Posted By: Sean
 Wednesday, November 9, 2016
From Canon USA:
 
MELVILLE, N.Y., November 9, 2016 – Canon U.S.A., Inc., a leader in digital imaging solutions, today announced firmware updates for both the Canon EOS C300 and EOS C300 Mark II Digital Cinema Cameras being showcased at NAB Show New York 2016, November 9 and 10 at the Jacob K. Javits Center in New York City. These firmware updates support a number of feature updates for users including improvement of accessory support, ease of use, Dual Pixel CMOS AF (DAF) and creative flexibility.
 
Firmware updates are as follows:
 
  • The EOS C300 Mark II Digital Cinema Camera (EF-Mount) updates will allow various functions such as support for the Canon EVF-V70 OLED Electronic Viewfinder, WFT-E8 Wireless File Transmitter, Shutter Angle Priority, support for Zebra range at 65 percent or below, 2K Crop Audio Recording, Built-In Mic Audio off, and Peripheral Illumination Correction when using the new EF 24-105mm f/4L IS II USM lens.
  • The EOS C300 Mark II Digital Cinema Camera (PL-Mount) updates will allow various functions such as support for the Canon EVF-V70 OLED Electronic Viewfinder, WFT-E8 Wireless File Transmitter, Shutter Angle Priority, support for Zebra range at 65 percent or below, 2K Crop Audio Recording, and Built-In Mic Audio off.
  • The EOS C300 Digital Cinema Camera (EF-Mount) updates will allow various functions such as support for the WFT-E8 Wireless File Transmitter, Shutter Angle Priority, Grip Zoom Function when using CINE-SERVO 17-120mm EF-mount, CINE-SERVO 50-1000mm EF-Mount and COMPACT SERVO 18-80mm lenses, Auto Iris and Push Iris when using CINE-SERVO 17-120mm EF-mount, CINE-SERVO 50-1000mm EF-Mount and COMPACT SERVO 18-80mm lenses and Peripheral Illumination Correction when using the new EF 24-105mm f/4L IS II USM lens.
  • The EOS C300 Digital Cinema Camera DAF (EF-Mount) updates will allow various functions such as support for the WFT-E8 Wireless File Transmitter, Shutter Angle Priority, Dual Pixel CMOS AF (DAF) when using CINE-SERVO 17-120mm EF-Mount and COMPACT SERVO 18-80mm lenses, Grip Zoom Function when using CINE-SERVO 17-120mm EF-mount, CINE-SERVO 50-1000mm EF-Mount and COMPACT SERVO 18-80mm lenses, Auto Iris and Push Iris when using CINE-SERVO 17-120mm EF-mount, CINE-SERVO 50-1000mm EF-Mount and COMPACT SERVO 18-80mm lenses and Peripheral Illumination Correction when using the new EF 24-105mm f/4L IS II USM lens.
  • The EOS C300 Digital Cinema Camera (PL-Mount) updates will allow various functions such as support for the WFT-E8 Wireless File Transmitter and Shutter Angle Priority.
To learn more about the firmware updates, please visit usa.canon.com/nabny2016firmware.
 
These firmware updates are scheduled to be available on December 13, 2016.
 
B&H carries the EOS C300 and EOS C300 Mark II.
Posted to: Canon News
Post Date: 11/9/2016 4:06:58 PM CT   Posted By: Sean
 Monday, October 31, 2016

 
Canon's CarePAK PLUS promotion has been extended for eligible purchases made through the end of the year.
 
CarePAK PLUS Benefits Include
 
  • Protection from Accidental Damage
  • Additional Hardware Coverage
  • Priority Service and Free Returns
  • Service & Support Directly from Canon
  • $0 Deductible
  • Transferable
Eligible Canon Products
 
Considering that most of the items listed above also qualify for instant and/or mail-in rebates, now seems like a great time to fill out one's photography kit.
Posted to: Canon News
Category: Canon USA News
Post Date: 10/31/2016 8:47:18 AM CT   Posted By: Sean
 Saturday, October 29, 2016
From Canon USA:
 
MELVILLE, N.Y., October 28, 2016 – Canon U.S.A. Inc., a leader in digital imaging solutions, is proud to announce that Academy Award winners Leonardo DiCaprio and Fisher Stevens chose Canon EOS Digital Cinema cameras and lenses, including the Cinema EOS C300 Mark II camera, for their new documentary Before the Flood. Directed by Stevens and produced by DiCaprio, the film presents a riveting account of the dramatic changes now occurring around the world due to climate change, as well as the actions individuals and society can take to help prevent catastrophic disruption on our planet. Before the Flood premieres on National Geographic Channel this Sunday, October 30th at 9 pm ET/8 pm CT in 171 countries and 45 languages. Coinciding with the television premiere, Before the Flood will also be released commercial free on a number of digital and streaming platforms around the world, including NatGeoTV.com and Nat Geo TV Apps.
 
The two filmmakers, known for their environmentally themed documentaries, joined forces for Before the Flood’s two-year production, which follows U.N. Messenger of Peace DiCaprio as he travels to five continents and the Arctic speaking to scientists, world leaders, activists and local residents to gain a deeper understanding of the complex issue of climate change and investigates concrete solutions to the most pressing environmental challenge of our time.
 
“Canon is honored to have been selected as the camera and lenses of choice in the creation of this documentary,” said Yuichi Ishizuka, president and COO, Canon U.S.A., Inc. “Viewers will see on Sunday, with the clarity of the imagery produced with Cinema EOS products, a compelling picture of the current environmental conditions around the world.” To capture the stunning visuals of the documentary, cinematographer Antonio Rossi relied on a mix of Canon EOS Digital Cinema cameras. He began production with the EOS C500 and EOS-1D C Digital Cinema Cameras, the latter often rigged to a handheld camera stabilizer. They shot portions of the documentary in RAW 4K using the EOS C500 camera in conjunction with an external recorder.
 
When the EOS C300 Mark II camera was introduced, the production adopted it as their new “A” camera. “The switch to the C300 Mark II camera was seamless and easy, and we were happy to have on-board 4K recording as well as extended color gamut options,” Rossi said. “Overall, we found that Canon Cinema EOS cameras were the perfect tools for this project, as they enabled us to shoot in a variety of configurations while maintaining a consistently beautiful look and image quality.” Before the Flood mixes interviews with some of the most influential world leaders, with chilling but beautiful footage from locations impacted by our changing global climate. Rossi and his team traveled north of the Arctic Circle to Greenland and to Canada’s Baffin Island to show the rapid ice melts, as well as to Sumatra to capture some palm oil farmers burning rain forest habitat, among other shooting locations.
 
Rossi primarily outfitted his cameras with the Canon CN-E 30-105mm T2.8 compact zoom lens and the CN-E 17-120mm T2.95-3.9 CINE-SERVO lens.
 
Before the Flood is vital viewing for anyone who has any doubts about humanity’s role in global climate change,” Rossi said. “Working with Fisher Stevens and Leonardo DiCaprio on the film was a magical and elucidating journey.”
 
B&H carries the Canon Cinema EOS C300 Mark II.
 Wednesday, October 19, 2016
From Canon USA:
 
MELVILLE, N.Y., October 19, 2016 – Canon U.S.A., Inc., a leader in digital imaging, is proud to announce the addition of two new photographers to its renowned Explorers of Light program, Stephanie Sinclair and Jeremy Cowart. These new members add to the already impressive ranks of Canon’s program, expanding to align with a wide range of talented professionals that impact imaging culture and influence the way their audiences see the world. These new Explorers of Light will be on hand at the Canon Booth (#121) at PhotoPlus Expo 2016, October 20-22 at the Jacob Javits Convention Center in New York City. For a full schedule of events in the Canon booth, please visit usa.canon.com/photoplus2016.
 
Stephanie Sinclair is a New York-based photojournalist who has gained international acclaim for her attention to human rights issues. Through her photography and her Too Young to Wed foundation, she has shone a spotlight on issues such as child marriage, female circumcision, war and polygamy. “Throughout my career, I’ve used the power of images to tell stories that weren’t being told,” Sinclair remarked. “I’m honored to join Canon’s Explorers of Light program and eager to get more involved in speaking to the next generation of photographers to teach them how to do the same.” Jeremy Cowart is an accomplished portrait photographer who has captured iconic images of some of the world’s biggest celebrities. In addition, his humanitarian work has taken him to places such as Rwanda and Haiti where he has created photo essays that helped tell the stories of those whose lives had been ravaged by war and tragedy. “I’ve always been passionate about teaching, because it is my belief that art can change the world,” said Cowart. “I’m so proud to join the Explorers of Light program and be part of such an amazing team of professional photographers who share my enthusiasm for spreading the joy of imagery.” “For over 20 years, the Explorers of Light program has enabled Canon to align with amazing professional photographers that use the power of the image to educate and inspire, and Jeremy Cowart and Stephanie Sinclair will help us to do both in new and impactful ways,” said Yuichi Ishizuka, president and COO, Canon U.S.A., Inc.
 
Since the creation of the program in 1995, Canon’s Explorers of Light have been leaders in their respective fields, garnering awards and accolades for their work. These individuals work with Canon extensively as representatives, ambassadors, educators, and role models for aspiring creative artists. They participate in workshops, seminars, gallery showings and personal appearances throughout the United States.
Posted to: Canon News
Category: Canon USA News
Post Date: 10/19/2016 8:51:23 AM CT   Posted By: Sean
 Tuesday, October 18, 2016
From Canon USA:
 
MELVILLE, N.Y., October 18, 2016 – Canon U.S.A., Inc., a leader in digital imaging solutions, today announced that their service operation in Ridgefield Park, New Jersey has relocated to 125 Chubb Ave., Suite 100N, Lyndhurst, New Jersey. The new Professional Service & Support Center is geared toward industry professionals and photo enthusiasts and is designed to support the imaging community in the New York metropolitan area. This facility will be open Monday through Friday from 9:00 AM to 4:30 PM on a walk-in basis with no appointments needed.
 
At this new location, Canon will showcase many of its latest imaging products in the professional products showroom with a Canon technical expert on-site to demonstrate product features and answer questions. The state-of-the-art facility also offers repair and maintenance operations for Canon’s extensive lineup of professional Cinema and Broadcast lenses, EF series photography lenses, Cinema EOS and EOS Digital SLR cameras, and high-definition camcorders. Repair operations at the facility include six state-of-the-art lens and camera adjustment rooms, Canon’s most advanced adjustment and calibration equipment, spare parts inventory, and experienced repair staff.
 
“The new facility in Lyndhurst will provide an inviting location for Canon’s existing customers as well as new customers looking to learn more about our products,” said Yuichi Ishizuka, president and COO, Canon U.S.A., Inc. “This move also continues the expansion and improvements of our 100 percent U.S.-based service and support network.” The Lyndhurst facility is one of three service facilities that Canon has made available to professional clients, joining the Canon Hollywood Professional Technology & Support Center, located in Hollywood, California, and the Chicago Professional Service & Support Center, located in Itasca, Illinois. These facilities provide local support to key markets and deliver an average repair process time of less than two days for CPS customers.
 
Additional camera and lens service facilities for both professional and consumer clients are located in Jamesburg, NJ, Costa Mesa, CA and Newport News, VA.
 
For an exciting video tour highlighting the features of the new facility, please visit: www.pro.usa.canon.com/lyndhurst
Posted to: Canon News
Category: Canon USA News
Post Date: 10/18/2016 8:25:13 AM CT   Posted By: Sean
 Thursday, October 13, 2016
From Canon USA:
 
The New Collaboration Will Promote Consumer Safety Around Intellectual Property (IP) Theft and Safety Concerns Related to Counterfeit Power Accessories
 
MELVILLE, N.Y., October 13, 2016 – Canon U.S.A., Inc., a leader in digital imaging solutions, today announced its collaboration with the National Crime Prevention Council (NCPC) to promote awareness around the safety risks of using counterfeit power accessories, such as batteries, chargers, and external flashes. The production and sale of counterfeit products is an issue that not only affects the consumer electronics industry, but can affect consumer safety as well. The launch of this collaboration is scheduled to coincide with Crime Prevention Month in October, and will continue through 2017.
 
Together with Canon U.S.A., NCPC will use its resources to provide educational tools to crime prevention practitioners, law enforcement officials, and educators who, in turn, can use those resources to teach their communities about the dangers of purchasing counterfeits. The awareness campaign will also include digital messaging directed to consumers and public service announcements as well as other videos featuring McGruff the Crime Dog.
 
Counterfeit items are illegal replicas of real products, designed to deceive and take advantage of the superior value of genuine merchandise. They are produced in a manner that is increasingly more difficult for average consumers to identify, which is why awareness and education efforts are so important. Furthermore, counterfeit power accessories can lead to potentially dangerous results. They typically do not contain important safety technologies and are not tested to meet industry safety standards. As a result, they may overheat, smoke, melt, ignite, or create power surges and electrical irregularities that may cause personal injury or property damage.
 
“The safety of our customers is of paramount importance,” said Yuichi Ishizuka, president and COO, Canon U.S.A., Inc. “We want to make sure our customers are aware of the dangers of counterfeit power accessories so they can avoid potential risks of hurting themselves or damaging their equipment.” “As counterfeiting of camera accessories continues to evolve, we want to make consumers aware of this risk so they can keep themselves and their equipment safe,” said Ann Harkins, president and CEO, NCPC. “Counterfeit products designed to look like genuine products from major camera manufacturers may cause damage to people and property.” NCPC is a private, nonprofit tax-exempt 501(c)(3) organization whose primary mission is to be the nation’s leader in helping people keep themselves, their families and their communities safe from crime.
 
To learn more about the campaign, please visit www.ncpc.org/stopfakes.
 
B&H carries genuine Canon accessories.
 Friday, October 7, 2016
From Canon USA:
 
Akana Partnered with The Groundlings Comedy Troupe to Build Confidence in Victims of Bullying Through Humor, as Documented on Canon EOS Rebel T6i DSLR Cameras
 
MELVILLE, N.Y., October 5, 2016 – Canon U.S.A., Inc., a leader in digital imaging solutions, is showcasing YouTube video creator and anti-bullying advocate Anna Akana as its latest Canon Rebel With A Cause. Since first sharing her personal story on YouTube after her sister’s suicide as a result of bullying, Akana has used comedy as her own form of therapy. Her ability to put a unique spin on typically uncomfortable topics led Canon to select her as a Rebel With A Cause, in honor of the 25th anniversary of the first EOS Rebel SLR camera. Anna’s cause focuses on using comedy to build confidence in youth that have been bullied, and the video of her cause, shot entirely on Canon EOS Rebel T6i DSLR cameras, can be seen here: http://Canon.us/ubcq.
 
Along with The Groundlings comedy troupe, Anna worked with bullied teenagers ranging in ages from 13 to 17 to teach them how to use the power of comedy to face their fears and confidently use their personal experiences as the basis for their own comedic material.
 
"I was able to find peace and tackle my own anxieties through comedy, so it was amazing to work with teenagers to show them that humor is far more powerful than words of hate,” said actress and filmmaker, Anna Akana. “I hope the video of our experience will inspire others to consider the impacts of bullying and help those who are bullied feel that they are not alone - and can overcome!” “According to the US Department of Health and Human Services, Cyberbullying Research Center, more than 85 percent of students in the United States have been bullied at school, online or via text, so we wanted to give Anna, a modern day rebel, a platform and a camera to socialize the power of her voice,” said Yuichi Ishizuka, president and COO, Canon U.S.A., Inc.
 
Child and Adolescent Psychiatrist, Jeff Sugar, MD, a Distinguished Fellow of the American Psychiatric Association, worked with the youth in this video to provide counsel throughout the experience. Tapping into Dr. Sugar’s expertise, Anna was able to help foster a supportive atmosphere while helping the teenagers involved overcome their bullying-focused experiences and come out on top…laughing. Once finished with the workshops, the teenagers got their chance at center stage for a stand-up routine in front of their families and friends.
 
In late 2015, Canon launched Rebel With A Cause, a campaign designed to profile modern day rebels who challenge convention in their own unique way, shown through the eye of a Canon EOS Rebel DSLR camera. With American Daredevil Nik Wallenda, the first and only person to walk a tightrope across Niagara Falls and the Grand Canyon, an unexpected group of people were encouraged to check items off of their personal bucket lists. In February 2016, Canon continued Rebel With A Cause, with its second iteration featuring GRAMMY winning producer Swizz Beatz. Aiming to showcase artistic talent that may have otherwise fallen under the radar of the art community through #TheUnknowns, Swizz worked to curate an art show for the world to see on the facades of museums in New York City, followed by a gallery event at Sotheby’s Auction House and an online auction. The campaign videos, both shot entirely on Canon EOS Rebel T6i DSLR cameras, can now be viewed here: http://canon.us/bkQln and here: http://canon.us/bsCZ2.
 
Concluding the year-long Canon "Rebel With A Cause" campaign, one lucky consumer winner was chosen from an online contest searching for the next great inspiration. Photographer Guinnevere Shuster, an advocate for homeless sheltered animals, was selected as the winner and Canon will help bring her cause to life with a documentary production created, similar to those of the previous Rebels with a Cause. Guinnevere has photographed over 7,000 shelter animals and continues to strive to help find animals a loving and lasting home.
 Friday, September 30, 2016
The Canon W-E1 Wi-Fi Adapter Announcement stated that accessory would be available "early September 2016." Because a firmware update was necessary for compatible DSLRs to utilize the adapter, we expected a 7D Mark II firmware update would appear around the same time (which it did, September 8). But as September draws to a close, the W-E1 still hasn't shipped to preorder customers (myself [Sean] being one of them).
 
The lack of product availability begs a couple of questions, like...
 
  • What caused the W-E1's delayed release?
  • When can we expect the W-E1 to be available?
Unfortunately, there has been no official word from Canon pertaining to the delayed product availability. Therefore, we have no idea why the Wi-Fi adapter was not released at the beginning of September as scheduled. However, after numerous inquiries to various contacts over the past two weeks, I finally received word from two independent sources that the W-E1 would likely be available the last week of October (according to one source) or the first week of November (according to the other).
 
Regardless of whether the W-E1 is available at retailers the last week of October or the first week of November, all indications are that preorder customers will be waiting another month before Wi-Fi adapters land on their doorsteps.
 
B&H has the Canon W-E1 Wi-Fi Adapter available for preorder.
Posted to: Canon News
Category: Canon USA News
Post Date: 9/30/2016 9:05:33 AM CT   Posted By: Sean
 Monday, August 29, 2016
From Canon USA:
 
Canon Professional Services (CPS) Supports Professional Photographers Urgently in Need of Replacement Equipment
 
MELVILLE, N.Y., August 29, 2016 – Canon U.S.A., Inc., a leader in digital imaging solutions, announced today that from August 6 to August 20, nearly 70 percent of professional photographers on assignment in Brazil were Canon shooters. In addition, Canon brought a team of more than 70 highly trained technicians and support staff to Brazil this month to help maximize the uptime and performance of its professional broadcast and EOS imaging equipment users. Canon HDTV field lenses were ready on the evening of August 5 bringing viewers worldwide approximately 80 percent and nationwide 100 percent of the images they saw on TV.
 
"It is humbling to know that such a large number of the world's most talented sports photographers relied on Canon equipment to capture this historic sporting event. Their iconic images from so many different events have been and will be seen by millions of people around the world for years to come. To support the needs of our customers and help them accomplish their goals, Canon Professional Services is always set up and ready at major sporting events throughout the year to assist by providing comprehensive equipment maintenance and repairs, extensive equipment loans and expert technical support," said Yuichi Ishizuka, president and COO, Canon U.S.A., Inc.
 
During the events, a photographer that had equipment stolen was quickly assisted by CPS staff so he could get back on assignment. According to Brett Costello, News Corp. Australia photographer, "The CPS team in Brazil was amazing. I was very upset at having my gear stolen on August 4 at a café and thought my ability to cover the coming events were over. When I told the Canon staff there what had happened to me, they didn't hesitate in helping with the loan gear I required. Thanks to Canon I put the event behind me and was able to complete my assignments."
 
The CPS team also:
 
  • Averaged a 12 hour turnaround time for products needing repair
  • Loaned 8,163 products with the EOS-1D X Mark II DSLR camera and EF 200-400MM F/4L IS USM Extender 1.4X being the most requested product loans
  • Had in stock 950 cameras and 1,500 lenses
  • Communicated with photographers in 12 languages
Canon Professional Services proudly attends to photographers at major sporting, auto racing, Hollywood, and political events throughout each year.
 
For more information about CPS: http://www.cps.usa.canon.com/
 
B&H carries the Canon EOS-1D X Mark II.
Posted to: Canon News
Category: Canon USA News
Post Date: 8/29/2016 9:49:46 AM CT   Posted By: Sean
 Wednesday, August 3, 2016
From Canon USA:
 
MELVILLE, N.Y., August 3, 2016 – Canon U.S.A., Inc., a leader in digital imaging solutions, will be bringing their service and support expertise to Brazil to help maximize the uptime and performance of its users' professional imaging equipment. From pro DSLR cameras and EF lenses to broadcast television lenses, Canon's award-winning service and support staff will be providing preventative maintenance and repairs to help professionals who have put their trust in Canon imaging equipment.
 
Canon's team of over 70 highly trained technicians and support staff will be in Brazil for nearly a month to support professional photographers and broadcasters, just as they do throughout the year. Canon Professional Services (CPS) is set to provide comprehensive equipment maintenance and repairs, extensive equipment loans and expert technical support.
 
"Canon is proud to offer professional photographers and broadcasters high quality image-making solutions that are thoughtfully designed and versatile so that they can capture sharp, clear, detailed images and video," said Elizabeth Pratt, director, Professional Client Development and Support, Canon U.S.A. "Knowing that iconic images will be captured, seen and shared by people around the world really drives Canon to provide professionals with not only high quality equipment but the customer support they need to help ensure they never miss a beat if anything happens to their equipment."
 
Canon EOS DSLR cameras and EF lenses are the camera and lenses of choice of a majority of the top U.S.-based news agencies and professional sports photographers.
 
The Associated Press will be using Canon cameras and lenses exclusively, including cameras which are integrated with advanced robotics systems. The robotic camera systems can be mounted both in the rafters high above a field of play and underwater in pools, all fully controlled remotely over a network. "High-speed and high-performing digital imaging solutions like the EOS-1D X Mark II camera and L-series EF lenses are key to our team's success," said Santiago Lyon, vice president and director of photography, Associated Press. "Canon provides innovative technology and world-class optics that give us the solutions we need to create compelling images."
 
A majority of Reuters photographers from around the world will be using Canon DSLR cameras and lenses and trust Canon products and award-winning support team to keep them up and running. "Photographing large sporting events for thousands of news outlets and an audience of billions requires meticulous planning and technical resilience. The staff and engineers from CPS help ensure that the Canon cameras used by the world's top sports photographers receive precision treatment that allows them to take pictures that capture key moments and illustrate the spirit of competition," said Kevin Coombs, editor-in-chief for Thomson Reuters.
 
The Canon EOS-1D X Mark II DSLR camera and ultra-wide zoom EF 11-24mm f/4L USM lens were selected to be used for Getty Images' new high-tech, remote-controlled underwater robotic system. The camera provides Getty Images with a fully networkable solution that features precise white balance, a blazing fast frame rate and impressive low-light capabilities, which make the camera ideal for capturing fast action. When combined with the durable and rugged EF 11-24mm f/4L USM lens, the system will allow Getty Images to capture images at extremely wide perspectives with incredible sharpness and minimal distortion from the center of the image to the periphery, all across the entire zoom range. "As the world's leading visual communications company, we believe that our world class sports photographers must have the most up-to-date photographic technology that empowers them to do their job, and to do it exceptionally well. Getty Images is using Canon's EOS-1D X Mark II cameras and EF 11-24mm f/4L USM lenses in a unique, remotely-controlled underwater camera system that gives us the flexibility to follow and capture action from beneath," said Ken Mainardis, vice president of Sport at Getty Images. "We recently used the new underwater system and the images were remarkable. We're looking forward to using our Canon gear to capture more fantastic underwater imagery."
 
"The European Pressphoto Agency (EPA) will have a photographic team of 40 capturing incredible moments. Months ago, EPA's entire U.S. contingent switched over to the Canon EOS System," explained Gernot Hensel, EPA's long-standing head of sports and deputy editor-in-chief. "The EPA team is comprised of colleagues from all over the world, and the majority of them will be using Canon equipment, including robotic systems, to capture the action."
 
Simon Bruty, an award-winning sports photographer and Canon Explorer of Light is one of the best sports photographers in the world. "As a professional photographer, I have to be able to capture every moment of the action because a hundredth of a second can mean the difference between capturing or missing the winning moment or race finish, and Canon cameras, like the new EOS-1D X Mark II, deliver the stunning image quality and speed I need while working," said Mr. Bruty. "The 14 frames per second that the EOS-1D X Mark II camera can capture, which enables over 12 seconds of continuous RAW shooting without buffering, means that I could shoot an entire 100 meter dash without taking my finger off of the shutter release. If I shot in JPEG mode and have a large enough memory card, I could do it for the entire 2+ hours of a marathon race!"
 
For more information about CPS: http://www.cps.usa.canon.com/
Posted to: Canon News
Post Date: 8/3/2016 9:02:17 AM CT   Posted By: Sean
 Thursday, July 14, 2016
From Canon USA:
 
MELVILLE, N.Y., July 14, 2016 – Canon U.S.A., Inc., a leader in digital imaging solutions, today announced its new Canon Connect Station mobile application for the Canon Connect Station CS100 device. This application makes it easy to view, transfer, upload and share cherished photos from a compatible smartphone or tablet.
 
The new Canon Connect Station mobile application makes it easy to connect to the Canon Connect Station CS100 device from a compatible smartphone or tablet. Users simply connect to the same wireless network and open up the Canon Connect Station mobile application to start browsing, uploading, and downloading images. Users can also "drag and drop" images from their computer or select multiple images at a time from a compatible smartphone or tablet to the Canon Connect Station CS100 device. The application can save over 1,000 images at one time and easily identifies previously saved and stored photos, helping to eliminate duplicates stored on the Canon Connect Station CS100 device. The application also now makes it easy to save single images, or entire albums, stored on a Canon Connect CS100 device to a compatible mobile device. Additionally, users will be able to edit album names and add comments using the mobile application that can be saved to the Canon Connect Station CS100 device.
 
The Canon Connect Station CS100 device is a go-to-photo and video hub that provides a place for family members to share, store, manage and view unforgettable memorable moments. The Canon Connect Station CS100 device offers up to 1 TB of wirelessly accessible storage with the capacity to store approximately 150,000 photos or approximately 70 hours of video content. Photos can be transferred from a compatible smartphone or tablet to the Canon Connect Station CS100 with the new mobile application; or photos and videos can be transferred to the device by tapping an NFC-equipped Canon camera or camcorder, in addition to using the available SD/CF card slots and USB connection. Once loaded onto the Canon Connect Station CS100 device, photos and videos are automatically organized by date or shooting device, and can be quickly accessed and enjoyed. Photos and videos from the Canon Connect Station CS100 device can be played on an HDTV via an HDMI cable, or printed wirelessly to a compatible Canon wireless printer such as the PIXMA MG7720, allowing families to relive special memories together or wirelessly share photos and video with family members who may be in different locations between two Canon Connect Station CS100 devices.
 
The new Canon Connect Station Mobile Application is available for free on the Apple App Store and Google Play Store. For more information about the Canon Connect Station CS100 Mobile Application please go to: usa.canon.com/cs100mobile
 
For a limited time, the Canon Connect Station CS100 device will be available for $99.99 with the purchase of an eligible Canon camera or camcorder such as the Canon EOS Rebel T6i or Canon VIXIA HF R70. For more information, visit: usa.canon.com/cs100mobile
 
B&H carries the Canon Connect Station CS100.
Posted to: Canon News
Category: Canon USA News
Post Date: 7/14/2016 11:00:00 AM CT   Posted By: Sean
 Wednesday, June 29, 2016
From Canon USA:
 
YouTube Personality and Actress Gave the Crowd at VidCon 2016 a Sneak Peek At What Makes Her a Rebel With A Cause
 
MELVILLE, N.Y., June 29, 2016 – Anna Akana and Canon U.S.A., Inc., together announced that Akana will become the latest personality featured in the "Rebel With A Cause" initiative, which celebrates 25 years since the introduction of Canon's first EOS Rebel SLR camera. Following in the footsteps of American daredevil Nik Wallenda and GRAMMY Award winning record producer Swizz Beatz, Akana, a strong proponent of anti-bullying and suicide prevention, will be featured in a video dedicated to her own unique cause, debuting in September.
 
"As someone who loves creating comedic content with a message, I'm excited to be partnering with Canon as their next Rebel With A Cause," said actress and filmmaker Anna Akana. "The cause I'm advocating is one that hits home for me, and I'm very passionate about creating awareness and effecting change however I can."
 
In 1990, the iconic "Image is Everything" campaign introduced the Canon EOS Rebel, an SLR camera born with a cause — to put the power of pro photography into the hands of the public and level the playing field forever. Twenty-five years later, Canon launched "Rebel With A Cause," embarking on a journey to follow modern day rebels who challenge convention in their own unique way, capturing their causes through the eye of a Canon EOS Rebel T6i DSLR camera. "Rebel With A Cause" invites people into their worlds to celebrate the imagery that makes their causes shine and motivate others to join their movements.
 
"Canon has been a leader in the industry for years and partnering with a content creator is something that just comes as a natural fit for our 'Rebel With A Cause' campaign," said Yuichi Ishizuka, president and COO, Canon U.S.A., Inc. "Anna embodies the Canon mentality of creating inspiring content and we're excited to share that passion with someone who is a positive role model for young creators today."
 
Canon will conclude the year-long "Rebel With A Cause" program in October with a consumer Rebel, whose cause will be chosen from the recently closed contest searching for the next great inspiration. In addition to a cash prize, the winner will have the opportunity to bring their cause to life with a documentary production, similar to those of the previous Rebels.
 
To learn more about "Rebel With A Cause", which was shot entirely on the EOS Rebel T6i DSLR camera, visit:
http://shop.usa.canon.com/shop/en/catalog/rebelwithacause
 
Want to know more about Canon's Rebel-series lineup? Learn all you need to know right here.
 
B&H carries Canon Rebel-series cameras.
Posted to: Canon News
Category: Canon USA News
Post Date: 6/29/2016 12:15:25 PM CT   Posted By: Sean
 Tuesday, June 28, 2016
From Canon USA:
 
MELVILLE, N.Y., June 28, 2016 – Canon U.S.A., Inc., a leader in digital imaging solutions, today announced that the Canon Hollywood Professional Technology & Support Center currently located at 6060 Sunset Boulevard, Hollywood, Calif., will be relocating to 3400 West Olive Ave., Burbank, Calif.
 
In this new central location, Canon will greatly enhance its already award-winning service and support to further assist the growing number of professional filmmakers and broadcast production clients in Southern California. The Burbank facility will also serve as a hub for product training, educational events, expedited repairs and hands-on technical support for Canon's business partners, rental houses and professional clients.
 
"Since our 2011 launch of Cinema EOS, Canon has been steadfastly committed to exceeding the high expectations of our professional clients in the production community. With this new facility, we reinforce that commitment to our professional imaging clients as well as our investment to support film and broadcast production. In Burbank, we will support our clients' productivity through a dynamic mix of product evaluation and testing, training, industry events and expedited repairs," said Yuichi Ishizuka, president and COO, Canon U.S.A., Inc. "Additionally, our new Burbank location will be yet another extension of Canon Professional Services' powerful support network for the region's professional photojournalists, fashion, studio, commercial and sports photographers."
 
The approximate date for completion of the move is early 2017.
Posted to: Canon News
Category: Canon USA News
Post Date: 6/28/2016 10:19:01 AM CT   Posted By: Sean
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