Tamron Service Advisories RSS Feed for Tamron Service Advisories

 Friday, October 5, 2018

From Tamron:

Dear users and potential purchasers of Tamron interchangeable lenses.

Thank you for using Tamron products and for your continuous support.

We would like to announce that we have discovered issues that some of Tamron Di/Di II series for Nikon mount models may not operate properly on Nikon Z7, which was newly released on September 28, 2018, with Nikon Mount Adapter FTZ.

We are investigating the causes and will make further announcement of the compatibility for every single model once we find the solution.

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Post Date: 10/5/2018 7:31:51 AM ET   Posted By: Sean
 Thursday, June 2, 2016

From Tamron:

Notice about compatibility between Canon EOS-1D X Mark II and Tamron lens products (about functions on Lens aberration correction)

When using a Tamron lens with the newly released Canon EOS-1D X Mark II camera, please turn OFF the “Lens aberration correction” function included in the camera’s menu prior to use.


A notice regarding compatibility issue with the EOS-1D X Mark II and availability of firmware update service (about AF functions on Live View mode)

We wish to notify you that the AF functions of the following interchangeable lenses for Canon, which have been produced before May 11th, 2015 and have not had firmware updates installed by Tamron, do not function in Live View mode when used on the EOS-1D X Mark II which went on sale on April 28th, 2016 in Japan.

*Please see the below links for the previous firmware update service announcements regarding the EOS Rebel T6s/EOS 760D (EOS 8000D) / the EOS Rebel T6i/ EOS 750D (EOS Kiss X8i), the EOS 5Ds / the EOS 5DsR, the EOS 80D, and the firmware update service for SP 150-600mm F/5-6.3 Di VC USD (Model A011) for panning shot.

We sincerely apologize to all users and potential purchasers for any inconvenience the issue may cause.

Affected models

Interchangeable lenses for Canon which have been produced before May 11th

  • SP 15-30mm F/2.8 Di VC USD (Model A012)
  • SP 70-200mm F/2.8 Di VC USD (Model A009)
  • SP 150-600mm F/5-6.3 Di VC USD (Model A011)
  • SP 90mm F/2.8 Di MACRO 1:1 VC USD (Model F004)
  • 28-300mm F/3.5-6.3 Di VC PZD (Model A010)
  • 16-300mm F/3.5-6.3 Di II VC PZD MACRO (Model B016)

Firmware update will not be required for those lenses produced after May 11st, 2015 (serial numbers).

Please check the serial number from the links below.

For those who require firmware update service, please contact your local Tamron distributor for more details.


Firmware update service is now available for SP 35mm F/1.8 Di VC USD (F012) and SP 45mm F/1.8 Di VC USD (F013)

Dear users and potential purchasers of Tamron interchangeable lenses.

Thank you for using Tamron products.

We wish to notify you that we will perform updating of the firmware for our SP 35mm F/1.8 Di VC USD (Model F012) and SP 45mm F/1.8Di VC USD (Model F013) lens products.

Affected models

  • SP 35mm F/1.8 Di VC USD (Model F012) for Nikon, Canon
  • SP 45mm F/1.8 Di VC USD (Model F013) for Nikon, Canon

Serial numbers

Firmware update will not be required for those serial numbers. Please check the serial numbers from the link here.

Firmware Update Improvements

  1. You will now be able to use TAP-in Console (optional and sold separately) with the lens products above. (for Nikon and Canon)
  2. Corrected the issue of exposure becoming unstable under certain conditions when using these lenses with either the Canon EOS-1D X Mark II or EOS 80D. (for Canon)
How to update the firmware

For those who require firmware update service, please contact your local Tamron distributor for more details.

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Post Date: 6/2/2016 6:49:03 AM ET   Posted By: Sean
 Friday, June 26, 2015

From Tamron USA:

A notice regarding compatibility issues with the EOS 5Ds and the EOS 5DsR, and availability of firmware update service

JUNE 2015

Dear users and potential purchasers of Tamron interchangeable lenses for Canon:

Thank you for being a valued customer of Tamron products. We have learned that the AF functions of the following interchangeable lenses for Canon do not function in Live View mode when used on the EOS 5Ds and EOS 5DsR which went on sale in June 2015. We sincerely apologize to all users and potential purchasers for any inconvenience the issue may cause.

Firmware update service is already available as this is the same case when EOS Rebel T6s and the EOS Rebel T6i were released. Also, Model A011 with the latest firmware for panning shot treatment is compatible and functions properly with these new cameras.

*Please see below for the previous firmware update service announcement regarding EOS Rebel T6s and EOS Rebel T6i and the firmware update service for SP 150-600mm F/5-6.3 Di VC USD (Model A011) for panning shot.

Affected models (for Canon)

  • SP 15-30mm F/2.8 Di VC USD (Model A012)
  • SP 70-200mm F/2.8 Di VC USD (Model A00)
  • SP 150-600mm F/5-6.3 Di VC USD (Model A011)
  • SP 90mm F/2.8 Di MACRO 1:1 VC USD (Model F004)
  • 28-300mm F/3.5-6.3 Di VC PZD (Model A010)
  • 16-300mm F/3.5-6.3 Di II VC PZD MACRO (Model B016)

For those who require firmware update service, please contact our service department.

Sincerely,
Tamron USA

Note: This overwrite service will only apply to authorized Tamron products purchased in the USA. No service will be offered to the “gray-market products”, such products bought from an unauthorized Tamron USA dealer. Please contact retailer if the original purchase was made from an unauthorized dealer.

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Posted to: Canon News   Category: Tamron Service Advisories
Post Date: 6/26/2015 8:16:06 AM ET   Posted By: Sean
   
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